Sr. Director, Digital Media Sales Operations

Adobe Systems Incorporated•San Jose, CA

34d

About The Position

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Sales Strategy, Operations and Enablement (SOE) organization is the established engine that runs Adobe's Enterprise Field organization, enabling predictable revenue growth and maximizing sales team productivity. This is a global team of over 500 professionals across critical areas including go-to-market (GTM) strategy, sales operations, enablement, compensation, and systems management. The Digital Media Enterprise organization is rapidly evolving within Adobe, and you will join at an opportune time to design, develop and help deliver our future by partnering with our senior sales leaders across the globe for the betterment of our business. As the leader of Sales Operations for this organization, your role is essentially the Chief Operations Officer; driving operational rigor and global alignment to accelerate growth and success in the Enterprise Digital Media business. In collaboration with the DME Product organizations and Integrated Enterprise GTM, you will lead change management and growth initiatives across the business, including Enterprise Sales, and Customer Success. We're looking for a leader with a customer experience mentality who is highly effective and efficient, with the ability to think strategically but also keen to get their hands dirty and "get it done".â¯â¯ We'll need you to develop and drive Go-To-Market strategy, a regular cadence of business reviews, and manage day-to-day operations within the Americas, partnering with a global cross functional team for support.

Requirements

Global experience as a Senior Sales Operations leader
A high-performance people leader, experience leading and developing a hard-working team with a track record of engaging and growing diverse talent to greater success
An exceptional understanding of sales processes, systems, and procedures
The ability to work effectively in a fast-paced environment
Extensive operations experience in large software organizations
Expert analytical and problem-solving skills, including passion for building and operationalizing management tools
Leading communication skills, both interpersonal and written, especially in presenting at senior levels within the organization
Financial / Analytical / Operational background Process expertise; proven leadership and experience working across functional groups ensuring alignment of process driving the defined business strategy.

Responsibilities

Partner closely with the Chief Revenue Officer, Enterprise, and other Americas and Global Executives, to drive and influence change and growth in the Digital Media Enterprise Sales
Establish strong working relationships with the individual DME Product leadership to ensure individual product shifts can translate into an aligned Enterprise operational go-to-market.
Lead strategic and operational GTM planning, and drive excellence in execution
Drive the operating and reporting plan (annual, quarterly, monthly etc)
Lead a global team of Sales Operations Professionals
Drive executive-level business presentations (i.e. Business Reviews)
Drive cross-regional alignment with Regions, Sales, Partners, BU & Marketing
Interpret and assess current business practices and provide innovative approaches for improved efficiency and effectiveness
Lead key sales productivity initiatives in region; focused on customer success, bookings growth, pipeline development and ecosystem alignment
Organize and drive standardized opportunity management, account planning practices, and champion Value Selling and other global initiatives
Maintain strong relationships with worldwide peers and collaborators to evaluate effectiveness of programs and impact of operational strategies, programs and improvements
Drive and/or lead key infrastructure initiatives across Digital Marketing Enterprise Sales; supporting a centralized Business Change Management function
Question the status quo, and strive for operational excellence
Recommend and drive improved processes and procedures for the management and administration of sales systems and procedures
Drive quota setting, coverage and participation in the compensation process
Drive Adobe's sales plans & deployment models, strategies, territory plans, account management procedures, sales systems to ensure reporting is accurate and relevant
Be a focal point for the group you are representing. Serve as the initial "go to" person for regional constituent questions or issues for the respective organization