Finance

Docusign•San Francisco, CA

7d•Hybrid

About The Position

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). In the position of a Sr. Director of Data Product Management, you will lead the Product Management team for a strategic portfolio comprising Sales, Success, Partner and Finance. You will be responsible for understanding the end-to-end process lifecycle, analyzing complex business problems, and driving solutions that enable business functions to get its full potential from Data amp; AI solutions to autonomously drive a data driven culture. The success of the candidate is based on the understanding of industry best practices, and having the ability to translate the business needs into product requirements amp; solutions that delight our internal customers. This position requires a blend of functional and technical expertise in artificial intelligence and skills, ensuring that the AI/ML solutions developed not only leverage the latest in technology but also directly address customer needs and enhance and integrate our data into business’s end to end process and value proposition. This role demands a strong analytical mindset and a deep understanding of Sales, Partner, Customer Success and Finance and coupled with the ability to work effectively across teams to launch data products that are innovative, user-centric, and commercially viable. You will be responsible for understanding our Annual operating Plan, developing a roadmap to support that objectives. You will plan your team’s deliverables and execute quarterly business reviews and metrics scorecards, and are accountable for its success. This position is a people manager role reporting to the Chief Data Officer.

Requirements

Bachelors or Masters Degree in Computer Science, Information Systems, Informatics or equivalent
15+ years expertise in high technology/subscription software organizations
Strategic leadership skills to conceive and lead transformations in partnership with senior stakeholders
Demonstrated ability to develop strategies and effectively communicate recommendations to executive management
Ability to manage senior and experienced product leaders and has worked in a matrix organization
Experience with AI/ML initiatives and AI product development from ideation to launch
Experience in enterprise system implementations for global companies
Experience with OKRs, KPIs and metric dashboards from different technology companies

Nice To Haves

Strong problem-solving skills and willingness to think outside the box
Excellent teamwork skills with an ability to get the work done with minimal supervision
Proven track record of managing all aspects of a successful product throughout its lifecycle
Expertise with key IT domains and processes including Sales, Customer Success, and Finance Operations
Experience implementing large-scale programs with a Product Management mindset in an agile scrum-based model for rollout, adoption and maintenance
Demonstrated success in integrating AI technologies into enterprise workflows to achieve quantifiable business results
High bias for action and problem-solving—comfortable rolling up sleeves and driving outcomes

Responsibilities

Serve as a strategic partner to the business and partner teams
Develop and execute the strategic business plan for Data products which key domains include Sales, Customer Success, Services, Partner and Finance
Understand, anticipate business needs and translate them into Data product roadmap and AI-integrated initiatives
Develop product vision and innovative approaches for new and existing data products fueled with Machine learning and AI ready data foundation to drive measurable impact to business metrics
Evaluate and prioritize requirements in partnership with marketing, and product team leadership
Facilitate requirements definition with design and engineering partners while identifying dependencies and relative priority with other product managers
Evaluate and understand enterprise compliant data policies and be the ambassador of best practices
Lead cross-functional teams and have a pulse on the metrics to lead with data
Conduct market analysis to identify trends and opportunities to leverage AI advancements relevant to the business domains
Build and foster high-performing agile teams, including working with outsourced vendors
Manage various initiatives concurrently, lead multiple resources to ensure successful completion of initiatives
Identify and proactively manage risk areas and commit to see an issue through to complete resolution
Leverage AI skills and tools to enhance product management processes, including vibe coding, documentation, test scenarios, change management for product roadmap development
Partner closely with the leadership team to ensure alignment, follow-through, and accountability on organizational goals
Lead and organize the long range, annual, and quarterly cycles, along with technology spend analytics, capacity estimations and tracking
Conduct detailed analysis on software and services budget items, providing insights on spend trajectory and identifying areas for optimization, enabling leadership to make informed decisions regarding budget allocation
Work closely with talent acquisition, HR and finance to track, manage and maintain hiring, attrition and headcount spend

Benefits

Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

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