Sr. Director, Analytics & Strategy

Subway•Miami, FL

49d

About The Position

We have an exciting opportunity to support our Analytics & Strategy team as a Sr. Director, Analytics & Strategy based in Miami, FL. The Senior Director, Analytics & Strategy will lead the development of consumer-anchored growth strategies that connect marketing, product innovation, and guest experience. This leader will translate foresight, human truths, and business performance into actionable choices that shape where the brand goes next. Sitting at the intersection of consumer insights and enterprise strategy, this role will turn intelligence into advantage - identifying what's next for our guests and helping the organization move faster toward it.

Requirements

Bachelor's Degree in Business Management, Finance, or related field required.
10-15 years' experience in consumer insights, strategy, brand planning, or foresight - ideally within QSR, retail, or CPG.
Proven ability to connect data, human insight, and business needs into simple, actionable strategies.
Strong communicator and storyteller; comfortable influencing senior leadership.
Equally skilled at "seeing around corners" and "getting things done."
High learning agility; thrives in fast-moving, ambiguous environments.
Proven relationship-building skills across diverse teams and stakeholders.
Flexible, adaptable, and highly detail-oriented.
Able to multi-task, prioritize workload and comfortable working within a fast-paced environment.
Interpersonal, relationship-building and networking skills with a self-motivated attitude to work.
Language requirements: Fluent in English - any additional language a plus.

Responsibilities

Strategic Leadership
Define the enterprise "growth agenda" by synthesizing foresight, consumer behavior, and market dynamics.
Partner with Marketing and Regional leadership to ensure strategies are grounded in both guest and operator reality.
Translate long-range trends into short-term actions - influencing product roadmaps, communications priorities, and investment choices.
Cross-Functional Influence
Serve as the connective tissue between Marketing, Culinary, Ops, and Finance - ensuring decisions ladder to a unified consumer strategy.
Create frameworks and narratives that clarify why we're doing what we're doing, not just what we're doing.
Act as thought partner to the CMO and VP, providing perspective on market shifts and guest motivations.
Foresight & Growth
Oversee the Manager, Foresight/Innovation/Growth to scan cultural, category, and behavioral signals.
Build and maintain a structured foresight process - translating weak signals into opportunity spaces.
Identify and size future platforms for brand and product expansion.
Capability Building
Champion the development of a repeatable, insight-to-strategy process that embeds consumer understanding into planning cycles.
Collaborate closely with Insights, Brand, and Product teams to ensure learnings from testing feed strategic choices.
In time, integrate Human Truths workstream to deepen emotional and motivational understanding of our guests.