Sr. Director, Agentic Commerce Strategy

Visa•Austin, TX

9d•Hybrid

About The Position

Team Summary: The Visa Acceptance Solutions Product Team is a globally distributed, innovation-driven organization responsible for designing, developing, and scaling Visa’s modular payment platform across diverse verticals and geographies. The team leads strategic initiatives such as agentic commerce, unified checkout, tokenization, and alternative payments, collaborating with product, engineering, marketing, sales, and regional partners to drive the future of digital commerce. What a Senior Director, Agent Commerce Acceptance Strategy does at Visa: Lead the strategy, roadmap, and execution plan for the Agentic Commerce initiative within Visa Acceptance Solutions, shaping the future of autonomous, AI-driven commerce acceptance. Own the end-to-end product lifecycle: requirements gathering, solution design, stakeholder alignment, and go-to-market execution for agentic commerce capabilities. Interface with product, engineering, marketing, sales, and regional solutions teams to ensure seamless integration and market adoption of agentic commerce solutions. Develop and champion agentic commerce narratives for merchants, acquirers, and partners, clarifying value propositions and driving adoption across regions. Define and implement scalable, network-agnostic agentic acceptance solutions, leveraging Visa’s strengths in tokenization, digital identity, fraud management, and dispute resolution. Drive partnership and co-innovation efforts with leading AI platforms, technology providers, and ecosystem partners (e.g., OpenAI, Microsoft, AWS, Stripe) to accelerate agentic commerce enablement. Oversee the development of dashboards, reporting tools, and enablement resources for internal and external stakeholders, supporting onboarding, integration, and performance monitoring. Champion compliance, security, and trust-led differentiation in agentic commerce, embedding Visa’s standards and governance into new transaction types and protocols. Lead cross-functional teams to deliver bundled agentic product offerings, pilot programs, and production deployments with enterprise clients and ISVs. Why this is important to Visa: This role is pivotal in shaping Visa’s leadership in agentic commerce—a transformative shift where AI agents autonomously transact on behalf of users and businesses. By driving best-in-class agentic acceptance strategies, you will enable Visa to unlock new growth opportunities, accelerate digital transformation, and serve merchants, acquirers, and partners globally. Your work will directly impact Visa’s ability to deliver secure, scalable, and innovative commerce experiences in a rapidly evolving ecosystem. Projects you will be a part of: Rolling out the Agentic Commerce initiative and bundled agentic product offerings. Driving pilot programs and production deployments with enterprise clients and ISVs. Leading go-to-market activities, partnership engagements, and cross-functional enablement efforts. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Requirements

12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
Proven experience in product management, strategy, or business development in payments, fintech, or merchant services.
Understanding of agentic commerce, AI-driven platforms, Model Context Protocol and Large Language Models.
Understanding of digital payments ecosystems.
Experience designing and launching complex products at scale, with a track record of cross-functional leadership and stakeholder management.
Strong analytical skills, with expertise in market analysis, product strategy, and performance measurement.
Familiarity with API-driven platforms, modular product architectures, and cloud-native solutions.
Excellent communication and narrative-building skills, with the ability to influence internal and external stakeholders.
Demonstrated ability to drive innovation, challenge the status quo, and deliver results in a fast-paced environment.
Commitment to Visa’s Leadership Principles: Lead by Example, Collaborate, Innovate, and Act with Integrity.

Nice To Haves

15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD in Computer Science, Engineering, Business, or related field with 9+ years of experience
Experience with Agentic commerce products.
Knowledge of global payments, acquirer/issuer relationships, and regulatory frameworks.
Background in AI/ML-driven product development or partnership enablement.
Understanding of Visa Acceptance Solutions, Visa Acceptance Platform, and related products.
Experience working with external partners, acquirers, and technology providers.

Responsibilities

Lead the strategy, roadmap, and execution plan for the Agentic Commerce initiative within Visa Acceptance Solutions, shaping the future of autonomous, AI-driven commerce acceptance.
Own the end-to-end product lifecycle: requirements gathering, solution design, stakeholder alignment, and go-to-market execution for agentic commerce capabilities.
Interface with product, engineering, marketing, sales, and regional solutions teams to ensure seamless integration and market adoption of agentic commerce solutions.
Develop and champion agentic commerce narratives for merchants, acquirers, and partners, clarifying value propositions and driving adoption across regions.
Define and implement scalable, network-agnostic agentic acceptance solutions, leveraging Visa’s strengths in tokenization, digital identity, fraud management, and dispute resolution.
Drive partnership and co-innovation efforts with leading AI platforms, technology providers, and ecosystem partners (e.g., OpenAI, Microsoft, AWS, Stripe) to accelerate agentic commerce enablement.
Oversee the development of dashboards, reporting tools, and enablement resources for internal and external stakeholders, supporting onboarding, integration, and performance monitoring.
Champion compliance, security, and trust-led differentiation in agentic commerce, embedding Visa’s standards and governance into new transaction types and protocols.
Lead cross-functional teams to deliver bundled agentic product offerings, pilot programs, and production deployments with enterprise clients and ISVs.