Director of Strategy – Digital Commerce & Channels

Rite-Hite • Milwaukee, WI

1d • Hybrid

About The Position

Rite-Hite is advancing how customers engage with us digitally , to strengthen and scale our relationship -driven consultative sales and service model. We’re seeking a strategic leader to help shape and deliver our ecommerce and digital channel strategy across our Distribution business. This role goes beyond traditional product management or IT ownership. It is a strategy and enterprise execution role , focused on setting direction, aligning stakeholders, and driving progress across complex, cross-functional initiatives in a B2B industrial environment. This is a hybrid role based out of our corporate headquarters in Milwaukee, WI .

Requirements

• 7+ years of experience , including 3+ years in strategy consulting and/or strategy roles within B2B, manufacturing, or industrial environments.
• Experience building or scaling B2B ecommerce or digital commerce capabilities in complex business models , including third party platforms (Amazon Business, Grainger, etc. )
• Proven ability to develop business cases and support executive-level decision-making.
• Strong analytical and strategic thinking with a bias toward action.
• Ability to lead initiatives without direct authority and work effectively across teams.
• Hands-on, adaptable mindset with strong interpersonal skills.
• Familiarity with ERP, CRM, ecommerce, and service platforms.

Nice To Haves

• MBA preferred; experience working client-side after consulting a plus.

Responsibilities

• Lead the development and execution of digital commerce and channel strategy aligned with Distribution goals.
• Translate strategy into a clear roadmap of initiatives, milestones, and measurable outcomes.
• Define how ecommerce supports and enhance s sales and s ervice in a complex B2B model.
• Partner with Sales, Service, Operations, IT, Product, and Marketing to drive alignment and execution.
• Lead cross-functional workstreams through influence and collaboration.
• Establish governance, KPIs, and progress tracking to support accountability and momentum.
• Shape digital customer experiences across parts ordering, service requests, scheduling, invoicing, and customer portals.
• Support change management and communication efforts to drive adoption across teams and customers.

Benefits

• Arbon Equipment – A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave.
• We also provide a retirement savings plan that combines 401(K) with company match and profit sharing.
• Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees