Sr Dir Enterprise Platforms & Transformation

ACI Worldwide•Omaha, NE

5h•Hybrid

About The Position

Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Sr Director Enterprise Platforms & Transformation in Omaha, NE or Norcross, GA you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! Job Purpose The Senior Director, Enterprise Platforms & Transformation is the leader responsible for transforming ACI’s corporate application ecosystem starting with Salesforce and Atlassian Cloud to drive meaningful business outcomes across internal departments such as Commercial, Finance, HR, and Product Development/Engineering. This role is accountable for delivering large-scale platform modernization across thousands of users, consolidating and rationalizing complex Jira and Confluence footprints, and elevating Salesforce into a strategic commercial engine spanning CRM, CPQ, and future Revenue Cloud Advanced (RCA). This leader will define multi-year strategy, orchestrate transformation delivery, partner deeply with business executives, direct partner services engagements, and embed a governance model that ensures adoption, data integrity, and operational excellence. The role focuses on transformation, while working closely with operational leaders who manage BAU execution.

Requirements

Bachelor’s degree – preferably in Computer Science, Information Systems, Engineering, or a related technical or business field.
8+ years experience leading enterprise-scale application transformation programs.
Proven success leading Salesforce transformation including:
CRM modernization
CPQ optimization
Proven success leading Work Management/Orchestration systems transformations, including:
Migration of large, multi-thousand-user Atlassian Jira/Confluence ecosystems
Management of complex plugin environments
Cloud migration and governance redesign
Strong business acumen: able to partner credibly with internal and external stakeholders including at the executive level
Proven experience leading partner delivery: System Integration (SI) firms, Atlassian solution partners, Salesforce consulting partners.
Experience establishing platform governance, intake/prioritization, and KPI-driven operating models.
Strong communication, negotiation, influence, and executive presence.

Nice To Haves

Master’s degree such as an MBA, MS in Information Systems, or related technology/leadership field preferred.
Direct experience with Salesforce integrations into ERP, billing, entitlement, identity, customer support, or data platforms.
Strong exposure to Revenue Cloud, billing, and quote-to-cash operations
Experience reducing Jira customizations, plugin sprawl, and technical debt.
Background in regulated environments (PCI, SOX) or industries requiring strong audit posture.
Prior leadership roles in IT transformation, enterprise applications, platform engineering, or business systems.

Responsibilities

Enterprise Platform Transformation Strategy
Salesforce Transformation (CRM, CPQ, RCA Roadmap)
Atlassian Cloud Migration & Enterprise Governance
Partner & Vendor Relationship Leadership
Business Stakeholder Leadership (Commercial, Finance, HR, Product/Engineering)
Delivery Excellence & Change Management
Leadership & Organizational Development
Perform other duties as assigned (Do not remove)
Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. (Do not remove)

Benefits

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

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