The Sr. Director, Contracts & Relationship Management is responsible for overseeing the governance of commercial agreements, driving margin improvement, and ensuring customer delivery tracking. This role ensures contractual frameworks support strategic goals, drive value creation and foster strong, long-term customer relationships. The position plays a key role in enabling disciplined commercial practices and aligning customer commitments with operational capabilities. The manager will lead 1 professional direct report, fostering high engagement, collaboration, and growth. The role also includes implementing standard work practices, customer contact mapping, and establishing a centralized contract repository using Ironclad.