Sr Digital Product Manager, Petco Love Lost

PetCo•San Antonio, TX

19d

About The Position

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. About Petco Love Lost Petco Love Lost is a national platform that helps reunite lost pets with their families through image recognition, community collaboration, and data integrations with shelters and partner platforms. As part of Petco Love , a life-changing nonprofit organization dedicated to helping pets find homes and stay in homes, we're building technology that saves lives. The Role We're looking for a Senior Product Manager to help drive the next phase of Petco Love Lost's growth — connecting millions of pet parents, shelters, and partners through intelligent, data-driven experiences. You'll own major initiatives that bridge product strategy, technical execution, and cross-functional collaboration — bringing together AI/ML innovation, API-driven integrations, and a mission-first approach that unites the animal welfare community.

Nice To Haves

5+ years of product management experience, ideally in a platform, data, or AI/ML-driven environment.
Demonstrated success executing complex strategies through APIs, backend services, or partner integrations.
Experience with agile or scrum-based product development (we use our own adapted framework).
Strong analytical skills — comfortable working with data, dashboards, and research to drive decisions.
Excellent communicator who can inspire alignment across engineering, marketing, and external partners.
Mission-driven mindset and genuine interest in the animal welfare community or social-impact technology.

Responsibilities

Lead end-to-end product development — from discovery through launch — for high-impact features and integrations that advance our core mission of reuniting lost pets.
Partner closely with engineering, design, and data science to translate strategy into technical requirements, scalable services, and delightful user experiences.
Drive execution on API-based products and platform services, ensuring they are reliable, extensible, and easy for partners to adopt.
Use both qualitative and quantitative insights to shape priorities, evaluate success, and iterate rapidly.
Collaborate across departments — marketing, partnerships, operations, and shelter engagement — to align goals, gather feedback, and build organizational buy-in.
Balance short-term delivery with long-term platform strategy, ensuring the system scales to support millions of records and users.
Advocate for our users — shelters, pet owners, and community partners — and find opportunities to improve their experience through thoughtful design and data-driven insights.
Stay current on AI/ML trends and data product best practices to inform roadmap direction and experimentation.

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