Sr. Digital Product Manager (Consumer Devices) - Innovation & Advanced Development

doTERRA•Pleasant Grove, UT

1d•Onsite

About The Position

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. Purpose of the Role Reporting directly to the EVP of Innovation & Advanced development, the Senior Digital Product Manager (Consumer Devices) owns the strategy, roadmap, and execution of digital products that power connected consumer experiences, including mobile applications, cloud platforms, and communication with smart devices. This role serves as the bridge between hardware, firmware, and digital platforms, ensuring seamless, secure, and scalable end-to-end user experiences. Partnering closely with engineering, device innovation, UX, data, and commercial teams, this role defines how digital ecosystems enable, enhance, and extend the value of connected consumer devices at dōTERRA.

Requirements

Bachelor's degree in Computer Science, Engineering, Product Management, or a related field; advanced degree preferred.
7+ years of digital product management experience, including ownership of mobile apps, cloud platforms, or connected products.
Proven experience managing products involving IoT, smart devices, or hardware–software integration.
Strong understanding of mobile app development, cloud architectures, APIs, and device communication protocols.
Experience working closely with engineering teams across mobile, backend, cloud, and embedded systems.
Ability to translate complex technical concepts into clear product requirements and stakeholder-friendly narratives.
Excellent communication, prioritization, and stakeholder management skills.
Comfortable operating in fast-paced, ambiguous environments with multiple concurrent initiatives.

Responsibilities

Digital Product Strategy & Roadmap Define and own the product vision, strategy, and roadmap for digital platforms supporting connected and smart devices.
Identify customer needs, usage patterns, and opportunities to enhance device value through software, data, and connectivity.
Prioritize features and initiatives across mobile apps, cloud services, APIs, and device communication layers.
Partner with executive and functional leaders to align digital product investments with business objectives.
Product Development & Delivery Lead end-to-end digital product development from discovery through launch and continuous iteration.
Translate customer, device, and business requirements into clear product requirements, epics, and user stories.
Partner closely with mobile, cloud, backend, and embedded/firmware teams to ensure reliable device connectivity and data flow.
Drive technical tradeoff decisions balancing performance, scalability, security, cost, and user experience.
Connected Device & Platform Integration Own the digital experience across apps, cloud infrastructure, and communication with smart devices (e.g., Bluetooth, Wi-Fi, IoT protocols).
Ensure seamless integration between hardware, firmware, and digital platforms throughout the product lifecycle.
Collaborate with device engineering and embedded teams to define communication requirements, data models, and system behavior.
Support scalability, reliability, and observability of connected systems across global markets.
Cross-Functional Collaboration Work closely with UX/UI, engineering, data, quality, regulatory, security, marketing, and customer experience teams.
Partner with program management to plan releases, manage dependencies, and mitigate risks across hardware and software timelines.
Collaborate with customer support and operations teams to monitor post-launch performance and address issues.
Lifecycle, Analytics & Optimization Define success metrics and KPIs for digital products, including adoption, engagement, reliability, and performance.
Use data, analytics, and customer feedback to prioritize improvements and roadmap updates.
Manage lifecycle decisions including feature enhancements, platform upgrades, and technical debt reduction.
Governance, Security & Compliance Ensure digital products meet security, privacy, and compliance requirements, including data protection and device safety considerations.
Partner with legal and regulatory teams to support global market requirements related to connected products.
Champion best practices for digital product management, documentation, and release governance.