Sr. Data Scientist - Hybrid

CarMax • Richmond, TX

14d • Hybrid

About The Position

It’s an exciting time at CarMax! After decades of success and a rise to becoming the largest used car retailer in the US, CarMax is focused on disrupting the auto industry once again through our transformation to a leading omni-channel retailer. To achieve this goal, CarMax has spent the last few years investing heavily in modernizing our digital and analytical infrastructure to support our customer-centric experience as the customer shopping journey continues to evolve online. We’re stitching data science throughout our business to drive a great customer experience and optimize our operations. As a Sr. Data Scientist in our Customer Conversion team, you will join a team responsible for developing and maintaining ML/AI models and analytic tools that help CarMax customers navigate and complete their buying journey both efficiently and effectively, giving them the best possible experience. Our Data Scientists build sophisticated algorithms using best-in-industry data collected from millions of vehicles purchased and sold by CarMax and millions of consumers as they shopped. These algorithms enable value-driving acquisition strategies, personalized customer experiences, smarter operational strategies in our customer experience centers and stores, and sophisticated tooling to support both customers and associates throughout the car buying and selling experience.

Requirements

• 1-2 years of experience in the following areas
• Developing and maintaining machine learning models in a business setting
• Designing and analyzing statistical tests
• Python, SQL, and other languages appropriate for large scale analysis of numerical and textual data
• Strong verbal and written communication skills with an ability to communicate complex concepts in simple terms & an ability to tie analytic results to business outcomes
• Strong results focus, project management, & teamwork
• Degree in Statistics, Data Science, or a related field

Nice To Haves

• Experience in developing or applying knowledge of model interpretability, natural language processing, or large language models, is a plus

Responsibilities

• Leverage CarMax’s machine learning cloud environment to design, develop, & operationalize algorithms (e.g. statistical models, machine learning, artificial intelligence) that will directly impact critical areas of the CarMax business, including the customer experience
• Assess performance of production models and identify & act on opportunities for improvement
• Partner with teams across CarMax to explore new use cases for algorithms and bring new customer experiences to life
• Design tests and develop strategies to collect data needed to improve algorithm performance and produce iconic data-driven experiences for CarMax customers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees