As a senior member of the Risk & Servicing Business Intelligence team, you will play a key role in measuring critical servicing and risk metrics. This position offers exposure to complex problem-solving in a big data environment, leveraging analytics to generate actionable insights and deliver solutions that enhance customer experience. You will contribute to strategic business decisions while mentoring and developing junior team members. The Business Intelligence team, part of the Global Financial Crimes and Customer Protection organization, addresses all analytical needs related to risk and servicing. By enabling data-driven decision-making and collaborating with product, risk management, and finance experts, the team’s insights directly impact the security and experience of millions of users worldwide. Global Financial Crimes and Customer Protection (GFCCP) is responsible for fulfilling PayPal’s commitment to combat money laundering, terrorism financing, and related financial crimes around the world, including sanctions enforcement. This is achieved through a global network of best-in-class investigators and specialized teams dedicated to the development and implementation of strategic policies, advanced analytics, robust reporting, and cutting-edge technology. In your day-to-day role you will Dive into extensive datasets, defining and tracking essential KPIs to drive actionable insights for informed business decisions. Develop controls and monitoring dashboards to ensure performance against business goal, regulatory requirements, and business priorities. Architect and oversee the entire data infrastructure lifecycle, ensuring seamless automation of processes from end to end, ensuring efficiency and accuracy. Lead or participate in ad-hoc projects and initiatives related to risk management, operations optimization, leveraging data-driven approaches to address specific business challenges or opportunities. Work on assignments of intermediate complexity with minimum supervision and constantly seek improvement within defined tasks. Good understanding of general business trends and directions to be able to put own work in a broad business context. Drive effective communication with collaborators to achieve the optimal level of decisioning and business results. Ability to proactively derive actionable insights from developed solutions to enhance and influence operational decision making.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees