Sr. Data Analyst-Xumo

Comcast•Philadelphia, PA

1d•$89,719 - $119,625•Hybrid

About The Position

Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast’s global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible. Job Summary Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Retrieves, analyzes and summarizes business, operations, employee, customer and/or economic data in order to develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes. Involved with numerous key business decisions by conducting the analyses that inform our business strategy. This may include: impact measurement of new products or features via normalization techniques, optimization of business processes through robust A/B testing, clustering or segmentation of customers to identify opportunities of differentiated treatment, deep dive analyses to understand drivers of key business trends, identification of customer sentiment drivers through natural language processing (NLP) of verbatim responses to Net Promotor System (NPS) surveys and development of frameworks to drive upsell strategy for existing customers by balancing business priorities with customer activity. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Job Description Additional Position Info: This role will work closely with the Xumo Editorial & Marketing teams, responsible to create and maintain internal dashboards & reports based on stakeholder requirements Create, develop and maintain external customer reports & dashboards Position is office based in Irvine, CA or Philadelphia, PA- 4 days/week & 1 day remote

Requirements

A/B Testing
Analytics
Data Visualization
Exploratory Data Analysis (EDA)
Google BigQuery
Hypothesis Testing
Structured Query Language (SQL)
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
5-7 Years Relevant Work Experience

Responsibilities

Works with business leaders and stakeholders to understand data and analysis needs and develop technical requirements.
Determines relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed.
Analyzes large, complex data to determine actionable business insights using self-service analytics and reporting tools.
Queries disparate big data platforms such as Teradata, SQL Server, Hadoop, and AWS.
Combines data as needed from disparate data sources to complete analysis.
Identifies key business drivers and insights by conducting exploratory data analysis and hypothesis testing.
Develops forecasting models to predict sales, demand and other key business metrics.
Analyzes the results of campaigns, offers or initiatives to measure their effectiveness and identifies opportunities for improvement.
Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations to Company executives and decisionmakers.
Promotes and evangelizes a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.
Stays current with emerging trends in analytics, statistics, and machine learning and applies them to business challenges.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.