Sr. Customer Solutions Engineer
About The Position
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. As a Sr. Customer Solutions Engineer you will support business development and growth for Instrumentation & Control Systems in the Reactor & Special Systems portfolio. This will include facilitating activities such as cost estimate, risk analysis, technical description, project schedule, compliance matrix, and project cash flow with appropriate technical subject matter experts. You will report to the Customer Solutions Manager of our Reactor and Special Systems group and ideally be located in Pittsburgh, PA. For candidates in the Pittsburgh region, this will be a mobile role, with 2-3 days a week on site at our Cranberry Township location. We are open to a remote working arrangement in other areas of the United States.
Requirements
- 4+ years of experience
- Bachelor's Degree in Electrical/Computer Engineering or equivalent
- Familiarization with the following tools.
- Microsoft Project, Power Point, Visio
- SharePoint administration
- Microsoft Dynamics 365 & Power BI
Responsibilities
- Analyze customer requests and requirements to develop unique and competitive solutions.
- Gather market intelligence to guide product development and suggest ideas before customers need them.
- Collaborate with internal groups such as Sales Teams and Engineering organizations to develop strategies and solutions to address customer needs.
- Responsible and accountable to coordinate offer development by working with the engineering teams to determine labor and material costs and activity durations.
- Work with sales team to support the finalization and issuance of offer letters.
- Participate in technical and commercial meetings with customers.
- Develop presentations and present to customers and other partners.
- Report on specific product opportunities, including prioritization and driving to closure.
- Support input to resource and financial plans.
- Facilitate customer emergent issues and review of lessons learned.
- Attend industry conferences to develop customer relationships.
Benefits
- Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
- Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
- 401(k) with Company Match Contributions to support employees' retirement
- Paid Vacations and Company Holidays
- Opportunities for Flexible Work Arrangements to promote work-life balance
- Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
- Global Recognition and Service Programs to celebrate employee accomplishments and service
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Computer and Electronic Product Manufacturing
Number of Employees
5,001-10,000 employees
