Sr. Credit & Collections Manager
About The Position
Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet! Job Summary: Oversees the processing and verification of credit applications, overdue account payment solicitation, credit card payment processing and process improvement activities to minimize financial risk to the company. Provides oversight and direction regarding the assigned team, financial and operational activities.
Requirements
- Typically 8+ years including 3+ years of management experience
- Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
Responsibilities
- Manages a team responsible for researching and verifying credit data of customers to establish or update lines of credit.
- Develops, and implements credit & collection policies and processes.
- Assesses, recommends and/or approves credit limits.
- Oversees the investigation and resolution of customer invoice disputes to facilitate payment from or issuance of credit to customer.
- Responsible for team reviewing customer accounts for aging of unpaid balances and pending orders, soliciting payments on overdue accounts, placing delinquent accounts on ‘hold’ status until payment arrangements are secured or payment plans/schedules are determined.
- Manages the teams' solicitation of payments on overdue accounts and the follows up of payment arrangements and the transfer of outstanding customer accounts to collection agencies.
- Develops and maintains relationships with outside credit and/or collection agencies.
- Responsibility for the team maintaining of a variety of files and records associated with delinquent accounts, incomplete files and credit risks.
- Improves productivity through process improvement, policy/procedure development and systems refinement.
- Responsible for managing the negotiation of terms, credit structure, settlements, etc.
- Reviews and advises on credit and collections analyses/reports/presentations.
- Provides direction to internal Credit & Collections staff, external contractors, vendors and other third-party personnel.
- Other duties as assigned.
Benefits
- Generous Paid Time Off
- 401K and Pension Plan
- Paid Holidays
- Family Support (Paid Leave, Surrogacy, Adoption)
- Medical, Dental, Vision, and Life Insurance
- Long-term and Short-term Disability Insurance
- Health Savings Account / Flexible Spending Account
- Education Assistance
- Employee Development Resources
- Employee Wellness, Leadership Development and Mentorship Programs
- Benefits listed above may vary depending on the nature of your employment with Avnet.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
