Sr. Corporate Training Specialist

Lumeris

About The Position

Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. Position: Sr. Corporate Training Specialist Position Summary: Responsible for delivery of comprehensive training programs for one or more focused areas. This includes, but is not limited to, developing training calendars, developing training materials, delivering training, and assessing learner readiness. Serves as a subject matter expert. Trains, mentors, and supports junior team members. Job Description: Primary Responsibilities Develops and delivers targeted training solutions, including new hire onboarding and recurrent team training, in support of business goals. Builds upon strong subject matter expertise through classroom attendance, job shadowing and on-the-job experience. Models the Lumeris values, promotes a learning culture, and cultivates a welcoming environment. Facilitates courses while demonstrating desired behaviors, including delivering in an engaging manner, communicating effectively, adhering to program expectations and running the classroom. Develops training using instructional design methodology through all phases of development; including review, design, development, implementation and evaluation. Ensures content accurately reflects current policies, procedures and regulatory & client standards. Handles classroom logistics, including scheduling rooms, preparing materials, tracking attendance and sending follow-up surveys. Evaluates trainee performance readiness throughout the training process and provide personalized, targeted feedback and coaches learners to help them succeed. Collaborates with training colleagues to enable knowledge sharing across the organization. Develops monthly and annual training calendar using supply and demand analysis. Provides expertise and cross-functional partnership to ensure that learning goals, training content, and delivery methods address identified needs. Identifies and recommends process improvements. Performs other duties as assigned.

Requirements

Bachelor's degree in related field or equivalent
5+ years of internal and/or external virtual and in person training experience or the knowledge, skills, and abilities to succeed in the role
Some previous healthcare industry experience or a solid knowledge of the industry
Proven ability to apply adult learning best practices and methodologies in the development and delivery of training
Strong interpersonal, coaching, and teaching skills with the ability to meaningfully contribute to a performance-based learning culture
Ability to successfully guide a classroom, including preparing the room and materials in advance, encouraging participation and effectively handling interruptions, pushback and questions
Accomplished at supporting, training, inspiring, and motivating others to perform well
Ability to seek feedback and implement improvements
Solid project management skills with the ability to adapt to changing priorities and timelines
Ability to demonstrate flexibility, adaptability and resiliency while dealing with ambiguity
Strong written and verbal communication skills with ability to communicate succinctly and effectively across all levels of the organization
Ability to maintain a strong knowledge of the training industry, including new methodologies

Responsibilities

Develops and delivers targeted training solutions, including new hire onboarding and recurrent team training, in support of business goals.
Builds upon strong subject matter expertise through classroom attendance, job shadowing and on-the-job experience.
Models the Lumeris values, promotes a learning culture, and cultivates a welcoming environment.
Facilitates courses while demonstrating desired behaviors, including delivering in an engaging manner, communicating effectively, adhering to program expectations and running the classroom.
Develops training using instructional design methodology through all phases of development; including review, design, development, implementation and evaluation.
Ensures content accurately reflects current policies, procedures and regulatory & client standards.
Handles classroom logistics, including scheduling rooms, preparing materials, tracking attendance and sending follow-up surveys.
Evaluates trainee performance readiness throughout the training process and provide personalized, targeted feedback and coaches learners to help them succeed.
Collaborates with training colleagues to enable knowledge sharing across the organization.
Develops monthly and annual training calendar using supply and demand analysis.
Provides expertise and cross-functional partnership to ensure that learning goals, training content, and delivery methods address identified needs.
Identifies and recommends process improvements.
Performs other duties as assigned.