BASIC FUNCTION: Advanced knowledge of the DNA Core Platform Advanced Banking experience in Systems and Back Office (Batch) Operations (Front End and Back Office). General knowledge of Deposit & Lending Operations. Advanced troubleshooting skills Partners with staff and developers to solve business challenges through technology solutions ESSENTIAL FUNCTIONS: Works with SMEs and business operations to ensure that the batch operations align with the requirements of the business Review software release notes along with Business Solutions Architects and take the appropriate actions needed to adjust processes and parameters in batch operations to align with current release functionality and business requirements Assist with the setup and testing of new products, services, and third-party integrations that require batch operations to execute technology solutions Manage internal and external helpdesk tickets and be a liaison between our business and external vendors Superior ability to influence team members, foster close working relationships, facilitate meeting and follow-up with action items Monitor and analyze batch operations data in an effort to proactively keep the system fine tuned and operating at maximum efficiency. Will be required to work with internal IT and Database teams to streamline and monitor day-to-day operations. Must work with leadership to develop and document operational procedures
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees