Sr Coordinator - Loyalty

Frontier Airlines • Denver, CO

18h

About The Position

The Senior Coordinator, Loyalty is responsible for leading select
communications, marketing and reports across all channels to support the
Frontier Airlines Discount Den and GoWild! programs, as well as occasional
support for the Co-Brand Credit Card or Frontier Miles programs. This position
will be responsible for the execution of strategic marketing plans, per the
direction of the Manager, Loyalty Products and Director of Loyalty Growth &
Strategy.

Requirements

• Bachelor’s degree with emphasis in marketing or equivalent area of study
• 2-5 years in sales, marketing and/or communications or related field
• Knowledge of airline and credit card marketing, as well as frequent flyer program rules and procedures
• Advanced Excel and PowerPoint for analytics and presentations
• Ability to manage multiple priorities and manage marketing projects, production schedules, and promotional events, while consistently meeting deadlines
• Must have good attention to detail for copy proofing/editing
• Exceptional presentation and oral communication skills
• Exceptional writing and copy-editing skills
• Ability to work collaboratively with other departments, partners and staff
• Strong corporate vendor development and relationship-building skills
• Ability to travel 30% of time
• Comfortable receiving feedback and quickly change course based on business needs
• Must have excellent communication and interpersonal skills
• Must be self-motivated, self-starter, have a sense of urgency and extremely well-organized
• Ability to work with minimum supervision in a collaborative team environment
• Microsoft office product skills including Excel and PowerPoint
• Ability to meet deadlines while working in a fast-paced, changing environment
• Must exercise sound business judgment and handle confidential information with sensitivity
• Must be a team player with ability to work on several projects at a time
• Must be comfortable working around the airports both above and under wing when needed

Responsibilities

• Partner with the Manager, Loyalty Products to identify opportunities and support Frontier’s tactical marketing approach across loyalty products and partners, including campaign development, testing, and execution across digital channels
• Lead coordination and facilitation between Frontier teams and internal and external partners to ensure timely and effective execution of digital marketing strategies  and tactical components
• Execute multi‑channel marketing campaigns across email, web, paid media, social, and other emerging platforms, ensuring alignment to strategic objectives
• Identify, recommend, and support new marketing channels, tactics, and opportunities to drive engagement and growth across loyalty products
• Oversee production and execution of digital and tangible marketing collateral across various products
• Oversee the production and execution of digital and physical marketing collateral, ensuring accuracy, brand consistency, and on‑time delivery
• Manage day‑to‑day communications with cross‑functional teams, vendors, partners, and influencers as needed to support campaign success
• Support the development and execution of holistic marketing strategies for product launches, co‑brand credit card offers, and loyalty initiatives 
• Track campaign performance, compile reporting, and provide insights to inform optimization and future planning
• Assist with additional loyalty marketing initiatives and projects as needed 
• Ability to organize, creating tracking documents that monitor progress, deadlines, risks, and key deliverables

Benefits

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees