Sr. Consultant

Open Text Inc.

12h • Hybrid

About The Position

OpenText is a global leader in information management, where innovation, creativity, and collaboration are key components of their corporate culture. As a member of their team, you will partner with highly regarded companies, tackle complex issues, and contribute to projects shaping the future of digital transformation. OpenText is AI-First, Future-Driven, and Human-Centered, with AI powering innovation and empowering digital knowledge workers. They are hiring talent AI can't replace to shape the future of information management. A Senior Consultant role at OpenText is an opportunity to impact lives by developing cutting-edge information management solutions while providing both pre-sales technical consulting and professional services delivery for Product Lifecycle Management (PLM) and CAD solutions. The role heavily supports OEM and supplier ecosystems, primarily Automotive, with exposure to Aerospace and Defense, by enabling effective product design collaboration, system implementation, and customer adoption. This role involves customer engagement across the full lifecycle, from technical sales support and demonstrations to solution deployment, training, and ongoing support. The individual will work independently or as part of consulting teams, leveraging deep application, domain, and system knowledge to deliver value-driven PLM and CAD solutions.

Requirements

• Bachelor’s or Master’s degree in Mechanical, Automotive, or related Engineering field, or equivalent experience
• 5+ years of hands-on CAD and/or PLM experience, preferably in an Automotive or OEM supplier environment
• Experience delivering or supporting enterprise PLM solutions
• Experience with PLM/CAD platforms such as Dassault 3DEXPERIENCE/CATIA, SIMULIA, and Siemens NX, Teamcenter, or Simcenter
• Knowledge of CAD data migration, PLM configurations, and OEM design processes and compliance requirements
• Familiarity with UNIX and Windows environments and proficiency in Microsoft Office tools
• Strong communication, presentation, and customer-facing skills with a collaborative and self-motivated work style
• Proven problem-solving abilities, successful project delivery experience, and ability to work independently or in teams
• Willingness to travel up to 25% and support both pre-sales and post-sale delivery activities with a strong customer service mindset

Responsibilities

• Deliver, implement, test, and support OEM compliant PLM and CAD solutions within customer environments
• Install, stage, configure, and validate hardware, software, and peripheral systems, providing on-site and remote delivery (e.g., 3DEXPERIENCE, Teamcenter)
• Maintain a strong understanding of PLM/CAD applications and varying user proficiency levels
• Review and test software for accuracy and documentation consistency, identifying issues and improvement opportunities
• Support and assist with customer training sessions and enablement activities
• Provide pre-sales technical support aligned with sales pursuits and Statements of Work
• Conduct customer interviews and technical discovery; develop and deliver solution positioning, proof of concepts, demos, and benchmarks
• Assist in closing sales by communicating the value and benefits of PLM and CAD solutions
• Participate in customer seminars, technical workshops, trade shows, and user group events
• Respond to and troubleshoot customer PLM, CAD, and system issues
• Log, track, prioritize, and resolve customer cases, performing follow-ups to ensure timely resolution and satisfaction
• Stay current with evolving PLM, CAD, and related technologies; maintain certifications (e.g., Siemens, Dassault)
• Identify corrective and preventative actions and contribute to internal process improvements, documentation, and best practices
• Mentor customers and internal team members where appropriate

Benefits

• Thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing
• Variable and commission compensation opportunities for eligible roles
• Vacation entitlement
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees