Sr. Consultant Change Management Workday

ERPA•Shaft, MD

13d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Summary: We are seeking a Senior Consultant with Workday Change Management Consulting experience within the higher ed and government sectors to lead clients through Workday implementation and optimization, ensuring successful adoption and maximizing ROI. ERPA’s Workday practice is committed to continuous learning, career development, and innovation. We seek a passionate consultant who thrives in a collaborative environment and is driven to achieve impactful results. This individual contributor role will play a key part in shaping the growth of ERPA’s Workday practice, demonstrating creativity, strategic vision, and a strong drive to establish ERPA as the preferred Workday partner.

Requirements

3+ years’ experience in change management, training, and communications, including at least one year of Workday experience leading the development and delivery of medium and large-scale programs
A minimum of 2 years of experience leading Workday change management programs in the higher education and/or government sectors is required.
Knowledge of change management methodologies required.
Knowledge of Workday modules required
Previous experience conductive evaluations to determine training needs and creating customized training materials, such as guides, presentations, and online courses
Previous experience facilitating hands-on training sessions with Workday users
Strong communication, customer service and collaboration skills
Advanced knowledge of Google Workspace and Microsoft Office Suite
Excellent organizational skills with the ability to multi-task and manage multiple projects
Ability to travel up to 25% as needed
Applicants must be legally authorized to work in the United States on a full-time basis.
We will not consider any applicants that require sponsorship for employment visa status either now or in the future.

Nice To Haves

PROSCI or CCMP certification preferred

Responsibilities

Drive change management efforts encompassing pre-sales, solution design, and proposal development.
Design customized change management strategies and plans for Workday implementations, upgrades, and enhancements, ensuring seamless transitions while maximizing user acceptance.
Lead discussions with clients, collaborating with key stakeholders to ensure alignment, commitment, and shared understanding throughout the Workday deployment process.
Analyze the effects of transitioning to Workday, identifying specific areas that may require focused interventions or adjustments, such as configurations or processes, to optimize change management outcomes.
Create and implement clear, consistent communication strategies to keep all stakeholders informed and engaged with Workday-related changes, ensuring the messaging resonates across all levels of the organization.
Conduct in-depth assessments to determine the training needs of different user groups and design customized training materials, such as guides, presentations, and online courses, to meet these needs.
Facilitate hands-on training sessions to empower users with the skills and knowledge necessary to navigate and leverage Workday effectively, boosting confidence and competence.
Establish benchmarks and performance metrics to monitor the progress of Workday adoption and usage, offering actionable insights and recommendations to enhance user engagement and system effectiveness.
Contribute to internal initiatives aimed at refining change management practices, improving training resources, and identifying new opportunities to strengthen the overall Workday implementation process.
Drive user adoption by creating high-impact change management collateral, such as quick-reference job aids and one-pagers, while identifying new opportunities to refine the practice’s training methodology.
Drive user adoption through engagement campaigns by designing and producing branded collateral (posters, flyers, communication graphics, promotional videos, sneak peek/teaser videos) aligned to program messaging and visual identity.
Develop effective training and enablement materials including, quick reference guides, job aids, training videos and eLearning modules —applying instructional design best practices and continuously refining the practice’s training methodology.