About The Position

Responsible for the management of a wide range of data, including gathering, analyzing and summarizing data necessary for Health & Wellness compliance, quality related activities, and continuous improvement. Responsible for analytics strategy necessary to provide compliance and quality-related trends, opportunities and recommendations based on findings. Provide clear and concise communication to explain analysis that supports key decision making for Kroger Health & Wellness business units to drive compliance and quality. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

  • Bachelor's Degree a financial, business, mathematical, or computer science related field
  • 3+ years of experience in a data statistical analytical role
  • Knowledge of Pharmacy Operations
  • Demonstrated ability to maintain confidentiality and protect sensitive information
  • Ability to analyze complex data and present effective reports
  • Demonstrated ability to work collaboratively with stakeholders and peers
  • Ability to prioritize/multi-task while providing accurate/on-time results
  • Strong critical thinking skills, attention to detail and ability to draw conclusions
  • Excellent oral/written communication skills
  • Advanced proficiency in Microsoft Office

Nice To Haves

  • Any experience with project management and collaborating with internal resources, and external resources to develop strategies that meet department goals within established timelines
  • Any experience in Pharmacy or Health & Wellness field
  • Lean Six Sigma Certification
  • Knowledge of Lean and Six Sigma tools

Responsibilities

  • Define, design, analyze and summarize data from a variety of systems to deliver reports and communicate trends on key compliance and quality-related metrics
  • Use data to analysis to prepare and communicate results and make recommendations to various business owners and teams, including senior management
  • Ensure accuracy of all reported data by continually reviewing and analyzing current sources, processes, and systems functions
  • Collaborate with leadership in defining broader compliance and quality analytics strategy
  • Perform selected and/or required key analyses as needed
  • Combine data knowledge and process knowledge to identify areas of success, opportunity, risk and the effect of change
  • Present and support findings and recommendations to various management levels within the organization
  • Use data and statistical methodologies to describe and model behaviors, forecast expected results, transaction volumes, and performance measures
  • Prepare graphs, spreadsheets, reports, and PowerPoint presentations as required
  • Develop and maintain databases, spreadsheets, and other tracking mechanisms; continually review and analyze data maintenance processes to enhance data integrity
  • Establish reporting standards and criteria and maintain data and reporting integrity
  • Demonstrate leadership within the team structure, among department, and while in divisions; mentor/coach/train and provide assistance to other analysts within the department
  • Assist with special projects at the direction of the manager of Pharmacy Controlled Substance Compliance, Health & Wellness quality manager and the Health & Wellness compliance officer
  • Travel to pharmacy locations for quality checks and analysis
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
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