Sr. Commercial Learning & Development Manager

Tempus AI

22h • $160,000 - $180,000 • Remote

About The Position

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Tempus is seeking a Senior Manager to join our Learning and Development (L&D) team. This position will report to the Director of Commercial Learning and Development and will work closely with Sales Leadership, Marketing, and Medical Affairs to spearhead the development, creation, implementation, and facilitation of training with a primary focus on our MRD portfolio.

Requirements

• Bachelor’s Degree in a related field of science or adult learning
• 3+ years of experience building and delivering training program infrastructure
• Must have medical training or sales experience, ideally in the diagnostic lab or oncology space
• Skilled in processing technically dense content like scientific publications into easy to understand lessons
• Demonstrated experience creating comprehensive training plans, curricula, workshops, assessments, across various modalities (e.g. written, audio, video, interactive experiences, and gamification)
• Excellent project management and intrapersonal skills with the ability to manage complex projects utilizing resources across multiple internal teams and across all levels of the organization
• Strong analytical, technical, and creative problem-solving skills
• Ability to manage competing priorities and multi-task effectively
• Capability to inspire, coach and provide clear feedback on improvements needed to sales representatives
• Ability to work independently and remotely while maintaining a strong teamwork ethic
• Flexible, able to adjust quickly to changing priorities
• Outstanding oral presentation skills
• Highly developed written skills, with the ability to produce documents, presentations, technical briefs, and scientific publication summaries
• Knowledge of the following computer software platforms: Google Suite
• Willingness to travel as needed, estimated to be 30%

Nice To Haves

• Advanced degree in a related field of science or adult learning
• 3+ years of sales training experience in the medical field, preferably in lab diagnostics related to MRD
• 5+ years of combined sales and/or clinical experience
• Familiarity with Salesforce and Looker or similar platforms
• Understanding of the MRD marketplace
• Instructional design and/or formal project management background or certifications
• Experience building content in learning management and sales enablement platforms

Responsibilities

• Lead the development, implementation, facilitation, and maintenance of a comprehensive MRD training program for all provider facing sales teams in alignment with company objectives, organizational goals, and sales team needs
• Partner with senior sales leadership and the Director of L&D to 1) translate primary initiatives into preparatory training and 2) assess training gaps then provide ongoing training to level up the sales team’s skills and impact
• Direct appropriate content creation and maintenance in collaboration with the marketing, medical affairs, legal and L&D partners
• Work with the New Hire Training Program Manager to deliver training for new hires
• Collaborate with internal stakeholders to provide effective launch training for new and enhanced products and processes as it relates to the MRD portfolio
• Coordinate scheduling and delivery of training across multiple modalities based on the ongoing needs of the team
• Build and maintain learning plan content on our learning management systems
• Provide learner feedback to Sales Leadership with recommendations for follow-up coaching
• Spearhead the planning and execution of content at the annual national sales meeting and any other area, regional or team meetings requiring L&D support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level