Sr. Collections Representative

University of California System•San Francisco, CA

35d•$32 - $46

About The Position

This position works at Zuckerberg San Francisco General Hospital and UCSF. The Senior Collections Representative coordinates with CPG billing of SFGH, helps with Claim submission, Accounts receivable, working denial, Patient Billing Inquiries, Correspondence, Payment Allocation, Treatment Planning and Process Improvement to ensure compliant and through collections of professional fees performed in the Dental Center. While individuals may have different focuses, all are expected to perform all activities as requested to meet business needs. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $31.80 - $45.62 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

At least 1 year of previous Insurance Follow up experience.
Graduation from high school or a GED and five years of experience, including two years of experience in collections investigation; or an equivalent combination of education and experience
Demonstrate the Ability to communicate effectively (orally and written).
Experience with MS Excel, Word and Outlook
Effective time management and ability to meet deadlines
Ability to work independently or as needed with a team.
Ability to meet productivity and quality standards.
Demonstrates positive attitude and excellent customer service skills.
Proven ability to coach and mentor staff for optimal results
Ability to set priorities, goals and objectives
Demonstrate the ability to perform all aspects of billing and follow-up with superior quality.
Excellent attendance record.

Nice To Haves

Prior working knowledge of the EPIC (Apex) system, especially PB or HB Insurance Follow up Module(s).
Prior experience in a medical office environment; strongly preferred
Knowledge of UC Peoplesoft
Bachelor's degree in related area and/or equivalent experience/training
Certified Procedure Coding (CPC)
Certified Dental Coding (CDC)
Associates or Bachelor's Degree

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