Sr. Clinical Programs Manager

McKesson • Richmond, VA

268d • $105,800 - $176,300

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson Med-Surg is seeking a Clinical Support Manager to join our team. This role is responsible for providing clinical support to sales teams and customers across the US. Additionally, this role is responsible for educating existing and potential customers on quality patient care, particularly around wound and skin care in post-acute care facilities, Assisted Living, Home Care, Hospice and HME located throughout the US as directed by the Director of the Clinical Team. This role is responsible for providing clinical expertise via customer educational programs and resources. Emphasis is on McKesson brand products with focus on urological/ incontinence, advanced wound care, and skin care products. The ideal candidate will reside in a major city for proximity to an airport for travel.

Requirements

• Bachelor's degree or equivalent and typically requires 7+ years of relevant experience. Nursing degree preferred.
• Minimum 5 years' clinician experience in post-acute care, preferably in a leadership capacity
• Sales or sales support experience preferred
• Healthcare manufacturer/ distribution industry experience preferred
• Adaptive and solutions-based approach to working with customers/sales teams
• Able to multi-task effectively and manage shifting priorities
• Strong consultation and communication skills; able to collaborate well with a diverse range of people; tactful, professional, and flexible
• Able to work independently
• Able to thrive in a dynamic environment and navigate organizational complexity and change
• Strong customer focus orientation along with ability to persuade and influence outcomes
• Professional, engaging and confident demeanor
• Strong presentation and negotiation skills
• Good reasoning abilities and sound judgment
• High level of computer proficiency using MS Office applications
• Able to travel 25-40% within assigned territory with occasional need to support locations outside assigned territory

Responsibilities

• Educate
• Collaborate with the CRT and Marketing Team on the development of customer facing educational resources and presentations
• Provide training/education on McKesson products to customers, potential customers, and sales teams via Webex and live presentations
• Provide guidance and recommendations on products to clinicians at McKesson customer sites
• Provide clinical updates to sales leaders/sales teams
• Conduct clinical reviews and assessment for best practice recommendations
• Sell
• Interface with customers, key decision makers, and sales teams, providing clinical perspective related to McKesson products
• Participate on sales presentations
• Provide implementation support to new accounts/customers
• Participate in sales regional, district, and national meetings
• Improve
• Participate and act as McKesson ambassador at clinical conferences
• Identify standardization opportunities for customers (i.e. formulary development/guidance)
• Participate on research and development-new ideas, product testing, clinical trials

Benefits

• Competitive compensation package
• Annual bonus or long-term incentive opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree