Sr. Clinic Assistant

University of Miami•Miami, FL

20h•Onsite

About The Position

The department of Medicine has an exciting opportunity for a full-time Sr. Clinic Assistant to work onsite in Fisher Island. The Sr. Clinic Assistant works directly with patients and various healthcare facilities to obtain patient information for medical records in preparation for first clinic visits. The incumbent also assists with patient care, such as nursing activities and laboratory collections. Department Specific Functions Supports Fisher Island clinic Responsible for scheduling all Fisher Island clinic patients Greets patients upon arrival and assists in managing the providers schedules accordingly Act as backup to coordinate scheduling and all add-on requests Registers patients at check-in in UChart Schedules f/u appts for patients at check-out Facilitates UChart ‘in-basket’ requests in a timely manner Confirms patient appointments for corresponding Divisions Communicates w/ CIV on pending referrals and authorizations for corresponding Divisions Request and follow up on all imaging orders, specialty labs, etc. (UM and outside facilities) Initiates prior authorizations for medications, imaging or procedures through insurance companies Communicates with laboratories (UM, Quest, LabCorp) for daily pick-ups This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Requirements

High school diploma or equivalent
Minimum 3 years of relevant experience
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

Explains HIPPA to patients and obtains signatures.
Submits signed consents to healthcare centers to initiate retrieval of medical records, x-rays, and other pertinent reports.
Tracks pending records to ensure delivery prior to clinic visits.
Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records.
Travels within the facility and campus to retrieve records, films, or CDs.
May collect and prepare specimens.
Maintains accurate clinical records per hospital policy while preserving confidentiality of patient information.
Assembles, completes, and processes patients’ charts.
Assists with ordering, receiving, distributing, sorting, and storing supplies.
Reports suspicious or unusual incidents to appropriate supervisory personnel.
Assists with clerical duties, to include receiving phone calls, sending faxes and emails, and scanning and copying documents.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Supports Fisher Island clinic
Responsible for scheduling all Fisher Island clinic patients
Greets patients upon arrival and assists in managing the providers schedules accordingly
Act as backup to coordinate scheduling and all add-on requests
Registers patients at check-in in UChart
Schedules f/u appts for patients at check-out
Facilitates UChart ‘in-basket’ requests in a timely manner
Confirms patient appointments for corresponding Divisions
Communicates w/ CIV on pending referrals and authorizations for corresponding Divisions
Request and follow up on all imaging orders, specialty labs, etc. (UM and outside facilities)
Initiates prior authorizations for medications, imaging or procedures through insurance companies
Communicates with laboratories (UM, Quest, LabCorp) for daily pick-ups