Sr Client Engagement Manager - Remote

UnitedHealth Group•Eden Prairie, MN

5d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Value Analytics team leads sales due diligence engagements with payer health plans to evaluate the value of Optum products and services. Our objective is to convert sales prospects into revenue generating partnerships by demonstrating measurable value, efficiency, and performance improvement. The team partners closely with Sales and cross functional stakeholders to develop data driven value stories that support purchasing decisions and strengthen Optum’s competitive position. The Senior Client Engagement Manager plays a critical role in delivering analytical assessments that quantify product performance against benchmarks and expectations. This role focuses on the Payer market and leverages healthcare data and analytics to support product value storytelling, sales enablement, and client decision making. The position works closely with Sales, Product, IT, Operations, and Compliance and may support multiple products and initiatives simultaneously. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

4+ years of payer market experience
4+ years of healthcare coding, payment integrity or fraud, waste, and abuse
Proven knowledge of dashboards and reports in Power BI
Demonstrated proficiency with SQL query development skills
Demonstrated proficiency with Microsoft Excel, Word, PowerPoint, and Teams
Proven ability to collaborate across cross functional teams as an individual contributor

Nice To Haves

Coding certification through AAPC or AHIMA or willing to obtain certification
Demonstrated background in healthcare analytics
Demonstrated familiarity with payer adjudication systems
Experience working on distributed or remote teams
Experience using Git based source control
Proven understanding of the software development lifecycle

Responsibilities

Lead data analysis and development efforts for Value Analytics assessments supporting Payer market product and service sales
Translate complex healthcare data into compelling, client ready value stories that demonstrate ROI, performance, and operational impact
Gather business requirements and transform data to meet end user needs while ensuring scalable, maintainable data architecture
Partner to design, develop, and maintain interactive Power BI dashboards and reports using multiple data sources
Partner to develop advanced calculations, measures, and queries using DAX and SQL
Streamline and automate reporting processes
Partner to design, manage, and optimize data models to ensure accuracy, relevance, and analytical usability
Oversee end to end ETL processes, including data extraction, transformation, validation, and loading
Identify, investigate, and resolve data quality, reconciliation, and integrity issues
Ensure accuracy and consistency across reports, dashboards, and client presentations
Research and implement innovative approaches to data visualization and analytics
Maintain comprehensive project and technical documentation
Serve as a subject matter resource and mentor for less experienced team members