Sr. Clerk / Receptionist-Amboy

Richmond University Medical Center

9d • $21 - $23

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) The Senior Clerical Receptionist supports the daily operations of the medical practice and helps coordinate clerical and reception functions to ensure a positive patient experience. This role serves as a primary point of contact for patients, providers, and referral sources while supporting administrative and operational needs of the practice.

Requirements

• High School Diploma or GED required
• Minimum of one (1) year of clerical or healthcare office experience required
• Proficiency with PC-based systems including word processing, spreadsheets, and electronic medical records
• Strong customer service, communication, and organizational skills
• Ability to operate standard office equipment and maintain accurate records
• Monday - Friday ; various hours to be discussed at the interview

Nice To Haves

• Bilingual English/Spanish preferred

Responsibilities

• Provide professional customer service to patients in person and by phone
• Manage patient intake, registration, scheduling, and discharge processes
• Collect and verify patient demographic and insurance information and complete intake documentation
• Verify insurance coverage and assist with billing-related activities including authorizations, payment processing, and addressing denials or alerts
• Review referrals and coordinate intake appointments with providers and specialty programs
• Maintain patient records and logs in compliance with regulatory requirements
• Utilize the electronic medical record (EMR) and other computer systems to enter, audit, and manage patient and operational data
• Prepare reports, correspondence, and forms using word processing and spreadsheet software
• Provide general administrative support including filing, faxing, copying, mail distribution, and supply ordering
• Assist with training and onboarding of clerical staff and support EMR processes and updates
• Maintain knowledge of physician schedules, specialties, and accepted insurance plans
• Handle patient concerns professionally and escalate issues to management when needed
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED