Sr. Clerk, Admin Servicing (Titles)

CarMax • Atlanta, GA

1d

About The Position

Each year, CarMax Auto Finance (CAF) helps more than 300,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of a vehicle is just the beginning and at CAF, we’re committed to being there for our customers throughout every step and milestone of vehicle ownership. Sr. Clerks play a key role in achieving that objective by supporting our customers and fellow associates by providing a variety of administrative support activities.
At CarMax, we aim to set the standard when it comes to the car buying and selling process. At CarMax Auto Finance, we are committed to providing the same level of service when it comes to the behind-the scenes tasks with your auto finance account. As a Sr. Clerk, you will have the opportunity to work in a fast-paced environment where there is a strong focus on teamwork. Candidates for this role are adaptable, have strong attention to detail, independently complete work and consistently meet deadlines. This is a team-based role offering the ability to work with others to achieve results.

Requirements

• High school diploma or GED (required)
• May require lifting, bending, and standing for extended periods of time.
• Basic computer, math, and communication skills required
• Data entry and/or keyboarding skills required

Responsibilities

• Complete miscellaneous work requests to support various business areas across CAF. This includes preparing and processing customer correspondence, data entry and account notation in company account management systems.
• Work with team members, other departments, store locations, and external vendors to resolve customer questions/concerns.
• Filing documents in appropriate locations, receive, sort, review, and distribute incoming and outgoing mail/packages, and maintaining office supplies; the role may include validating document accuracy, identify errors and document scanning.
• Teach new associates an overview of the work, processes, and tasks to ensure a smooth and welcoming onboarding experience.
• Ability to work high volume and fast paced processes.
• Additional duties and responsibilities as assigned.
• Support our customers and fellow associates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees