Sr Certified Medical Assistant - Montrose (Infectious Disease)

Legacy Community Health•Houston, TX

3d•Onsite

About The Position

At Legacy Community Health, a Senior Certified Infectious Disease Medical Assistant is sought to elevate patient care and mentor colleagues. This role is central to the mission of providing exceptional patient care, fostering professional growth among Medical Assistants, and collaborating with clinical leadership for consistency. The position involves driving meaningful change through data analysis, implementing improvements in patient care delivery, and offering access to professional development programs. Legacy Community Health, the largest Federally Qualified Health Center (FQHC) in Southeast Texas, has nearly 40 years of experience delivering comprehensive, high-quality, and affordable health care. With over 50 clinics, it focuses on strategic growth and community investment, innovating care delivery to connect communities to health. The organization values talented, passionate individuals who embody core attributes: approachable & collaborative, driven & committed, and perceptive & thoughtful communicators, all guided by the mission of 'Driving healthy change in our communities'.

Requirements

High school diploma or equivalent required.
Registered or Certified as a Medical Assistant required from an accredited school.
Two (2) years of clinical experience is required.
Previous experience working in electronic medical records is required.
Excellent communication skills and customer service skills.
Knowledge of techniques, procedures, and correct use of protective barrier equipment (Universal Precautions).
Ability to work with clinical staff, work well under pressure, prioritize tasks, and multitask within a multidisciplinary team.
Commitment to preventive health care programs and team approach to health care delivery.
Strong typing and computer skills, including understanding of Microsoft Office applications.
Demonstrates proficiency in all medical assistant duties and responsibilities.
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Nice To Haves

Minimum of one year experience as LCH Medical Assistant preferred.
Prior experience as medical assistant, patient care technician, or certified nursing assistant preferred.
Bilingual/Spanish fluency preferred.
Basic front desk, clerical, or support specialist skills/experience helpful.
Phlebotomy skills preferred.

Responsibilities

Train and mentor Medical Assistants, fostering their professional growth and confidence in clinical roles.
Provide guidance and support to preceptors and Medical Assistants to ensure team excellence.
Collaborate with the Regional Nurse Manager (RNM) to design and implement tailored clinical training programs.
Update education materials and workflows for seamless integration across service lines.
Identify and report clinical safety, quality, and training deficiencies to management for improvement.
Conduct routine chart audits to ensure accurate documentation and adherence to best practices.
Participate in monthly inventory reconciliation for supplies, medications, and vaccines.
Serve as the Vaccines for Children program coordinator, as needed.
Work two shifts per pay period as a Medical Assistant to stay connected to patient care.
Maintain a safe environment by adhering to safety protocols and promptly reporting concerns.
Promote teamwork and effective working relationships to achieve departmental goals.
Ensure compliance with Legacy’s quality control policies, including specimen handling and instrument calibration.
Foster patient partnerships to enhance access, continuity, and self-management skills through a team-based approach.
Perform additional duties as assigned to support team and organizational goals.