Sr Certified Medical Assistant - Montrose

Legacy Community Health•Houston, TX

1d•Onsite

About The Position

At Legacy Community Health, we believe healthcare is a partnership, and we’re looking for a passionate Senior Certified Medical Assistant to join our family. In this role, you’ll be at the heart of our mission, working collaboratively to ensure exceptional patient care while mentoring others to grow in their careers. This position offers supportive mentorship, collaboration with clinical leadership to ensure consistency and excellence across service lines, and the opportunity to drive meaningful change by analyzing data and implementing improvements in patient care delivery. You will also have access to rewarding development programs and pathways for career advancement, all within a compassionate, culturally sensitive, and patient-centered environment. As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, they continue to grow strategically and invest in their communities. By innovating how care is delivered, Legacy stays at the forefront of connecting communities to health. The organization's mission, 'Driving healthy change in our communities,' guides everything they do, and team members are expected to embody core attributes: Approaching & Collaborative, Driven & Committed, and Perceptive & Thoughtful Communicators.

Requirements

High school diploma or equivalent required.
Registered or Certified as a Medical Assistant required from an accredited school.
Two (2) years of clinical experience is required.
Previous experience working in electronic medical records is required.
Excellent communication skills and customer service skills.
Knowledge of techniques, procedures, and correct use of protective barrier equipment (Universal Precautions).
Ability to work with clinical staff, work well under pressure, prioritize tasks, and multitask within a multidisciplinary team.
Commitment to preventive health care programs and team approach to health care delivery.
Strong typing and computer skills, including understanding of Microsoft Office applications.
Demonstrates proficiency in all medical assistant duties and responsibilities.
Access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Nice To Haves

Minimum of one year experience as LCH Medical Assistant preferred.
Prior experience as medical assistant, patient care technician, or certified nursing assistant preferred.
Bilingual/Spanish fluency preferred.
Basic front desk, clerical, or support specialist skills/experience helpful.
Phlebotomy skills preferred.

Responsibilities

Train and mentor Medical Assistants, fostering their professional growth and confidence in clinical roles.
Provide guidance and support to preceptors and Medical Assistants to ensure team excellence.
Collaborate with the Regional Nurse Manager (RNM) to design and implement tailored clinical training programs.
Update education materials and workflows for seamless integration across service lines.
Identify and report clinical safety, quality, and training deficiencies to management for improvement.
Conduct routine chart audits to ensure accurate documentation and adherence to best practices.
Participate in monthly inventory reconciliation for supplies, medications, and vaccines.
Serve as the Vaccines for Children program coordinator, as needed.
Work two shifts per pay period as a Medical Assistant to stay connected to patient care.
Maintain a safe environment by adhering to safety protocols and promptly reporting concerns.
Promote teamwork and effective working relationships to achieve departmental goals.
Ensure compliance with Legacy’s quality control policies, including specimen handling and instrument calibration.
Foster patient partnerships to enhance access, continuity, and self-management skills through a team-based approach.
Perform additional duties as assigned to support team and organizational goals.