Sr. Center Store Manager

Festival FoodsFort Atkinson, WI
1dOnsite

About The Position

The Center Store Senior Manager provides strategic in-store leadership across Grocery, Frozen Food/Dairy, Natural/Organic, HBC/GM, Wine & Spirits and Receiving departments, ensuring alignment with storewide and company objectives. This role focuses on future-oriented planning, overseeing inventory management, vendor coordination, and department standards while directly leading the Center Store Manager, Lead Receiver, 3 rd Shift Center Store Manager, and Wine & Spirits Manager and providing indirect leadership to department Assistant Manager(s) and Associate(s) to drive operational execution. This role supports overall store operations by stepping in as acting Store Director when needed, managing storewide functions and covering store calls.

Requirements

  • High school education or equivalent experience.
  • 5+ years of leadership experience (at least 2 years as a Manager in retail or restaurant), with a strong ability to coach, motivate, and develop teams.
  • Thorough knowledge of the retail food business, with experience in grocery or supermarket operations.
  • Strong decision-making skills and the ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and interpersonal skills to effectively lead diverse teams and interact with customers.
  • Proficiency in Microsoft Office (Outlook, Word, Excel) and ability to learn and use various systems, including Point-Of-Sale register system.
  • Understanding of store safety policies and ability to identify potential hazards.
  • Ability to learn and safely use the following equipment: power jack, walk behind lift, WAV, baler, compactor.

Nice To Haves

  • Prior experience managing a center store department preferred.

Responsibilities

  • Oversee Center Store, W&S, and Receiving Operations: Lead, coach, and develop Center Store associates across Grocery, Frozen Food/Dairy, HBC/GM, Wine and Spirits, and Receiving departments while ensuring department goals, policies, and procedures are met.
  • Total Store Leadership: Serve as Acting Store Director as needed, including covering store calls and overseeing storewide operations.
  • Develop Future Leaders: Train and mentor department leaders and associates, fostering growth and preparing helping them prepare for future advancement opportunities.
  • Strategic Planning & Organization: Provide expertise and focused planning, ensuring efficiency in scheduling, balancing orders and vendor coordination across departments.
  • Enhance Guest Experience: Set high expectations for customer service and department standards, ensuring all areas meet helpfulness and in-stock benchmarks.
  • Oversee Scheduling: Finalize and approve weekly work schedules in alignment with labor and budget projections, making daily adjustments as needed for Center Store departments.
  • Drive Inventory & Merchandising Excellence: Maintain proper inventory levels, ensure accurate pricing, and execute strong display standards for in-line, end caps, seasonal programs, etc.
  • Cashier Trained: Ready to step in at the register, and support store closing procedures.
  • Build Cross-Department Collaboration: Work closely with the Store Director, Guest Service Manager, Fresh Sr. Manager, and department teams to align on overarching programs, store initiatives, and operational improvements.
  • Lead by Example: Train new Center Store, Receiving, and Wine & Spirits associates while fostering a positive, team-oriented environment.
  • Vendor Partnership: Guides Wine & Spirits Manager and Center Store Leaders in maintaining appropriate inventory levels and ensuring accurate pricing on products received and sold.
  • Ensure Compliance & Safety: Uphold safety policies, company procedures, and regulatory standards to maintain a safe and efficient store environment.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
  • Support the Team: Other duties as assigned.

Benefits

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
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