Center Store Project Manager

Heritage Grocers Group•Ontario, CA

8d•$123,000 - $125,000

About The Position

At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, establishing friendships and making a difference in our communities. POSITION SUMMARY The Center Store Project Manager oversees major merchandising initiatives, such as total store resets, store remodels, store grand openings, fixture installs and replacements and other assigned projects. The Center Store Project Manager is responsible for project management and in-store leadership of contractors, DSD vendors, 3rd party labor, and store personnel depending on the scope of the project assigned. The individual is expected to be a role model of the company by driving results while maintaining company core values.

Requirements

5+ years' experience in a progressive operations role including managing different sales volume departments
Confident working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills
Proven experience in dealing effectively with diverse team member/management issues
Knowledge of applicable state and federal laws applicable to effectively running a store, governmental compliance requirements, employment and labor laws, including immigration laws and processes
Possess the ability to articulate the complexity of business needs and the capability to build/develop practical action plans based upon those needs
Excellent interpersonal, negotiation, and analytical skills are required. Solid ability to make recommendations to effectively resolve problems on issues, by using judgment that is consistent with applicable standards, practices, policies, procedures, regulation, or government law
Excellent written and verbal communications skills (includes active listening). Able to prepare effective written reports, correspondences, and presentations to management as required. Experienced in facilitating meetings by utilizing effective presentation skills
Ability to speak, read, write and understand both English and Spanish sufficiently to understand conversations, presentations, company manuals, forms and documents
Proficient computer skills in the areas of e-mail, Microsoft Office (Power Point, Word, Excel, etc.) required
Effective planning, prioritization and time management skills with effective ability to follow-up on delegated assignments
Able to drive and flexible to travel to all company locations as required
Able to lift up to 50 lbs

Responsibilities

Serve as a team lead in the organization and execution of assigned projects
Manage large scale projects, store merchandising, and arrangement services, and new store sets
Act as the in-store liaison with all corporate office departments for needs and issues related to the project
Review, analyze, and implement a schematic to effectively complete reset as needed
Actively participates in projects including but is not limited to, scheduling, reporting, and ensuring resets are completed accurately, completely, and on time
Direct vendors, and company team members for assigned projects
Resolve any preliminary floor set issues with store personnel
Provide detailed reports and recaps on issues and resolutions, as well as project recommendations with immediate Supervisor
Effectively and accurately prepare, process, submit, and manage documentation related to assigned project
Build, maintain, and promote strong working relationships with company management, hourly personnel, retail store management
Ensure signage is in place for new items at all assigned stores
Performs other duties as assigned
Teach and execute creation of merchandise displays that align to the company direction that promote cross-merchandising, scalable in size as space permits in the predetermined location
Ensures proper execution of Company programs, i.e. new product rollouts, category resets, merchandising plans, CGO and other replenishment tactics
Maintains a positive work environment and ensures fair and consistent treatment of all team members and customers
Leads by example on the importance of Customer Service excellence. Always engages with customers
Provides translation of communication between Store Support Center and store teams as needed
Able to manage and administer a broad range of tasks including resolving complaints, guiding store team leaders and team members on the interpretation of policies and procedures
Able to make recommendations to effectively resolve challenges or concerns, by using sound judgment that is consistent with company standards, practices, policies, procedures, government regulation or law. Seeks to make decisions in a manner consistent with the job functions, and to seeks advice from executives and others as appropriate