Sr. Casualty Claims Examiner

Howden

1d • $125,000 - $140,000 • Remote

About The Position

DUAL North America, Inc. is seeking a senior claims examiner to join its subsidiary group, NBIS. The NBIS office is located in Atlanta, but this position can be fully remote or hybrid. This individual will handle moderate to high exposure commercial auto and general liability claims involving bodily injury and property damage.

Requirements

• College graduate and/or applicable insurance industry training and/or experience.
• Five (5) years of claims examiner experience is required; ten (10) or more years is preferred "Double-click to insert photo or delete this placeholder text"with a consistent high level of performance and achievement in handling commercial auto and general liability bodily injury and property damage claims.
• Excellent oral and written communication skills
• Excellent customer service and negotiation skills
• Understanding of the unique insurance needs of the market
• Exceptional interpersonal skills
• Attention to detail
• Ability to multitask
• Strong organizational skills
• Knowledge of MS Office applications, related claims and business software
• If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team.

Responsibilities

• Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim
• Understanding and issuance of Reservation of Rights, Denial and general coverage position letters
• Interacts extensively with various parties involved in the claim process
• Utilize critical thinking and solid judgment to solve problems, make decisions and resolve issues inherent in handling losses, as well as plan and organize activities throughout the claims management process
• Successfully negotiate the settlement and disposition of bodily injury and property damage claims; interpret related claims documentation
• Documents and communicates all claim activities timely and effectively and in a manner which supports the outcome of the claim file
• Handles claims consistent with NBIS client and corporate policies, procedures and "Best Practices", and also in accordance with any statutory, regulatory and ethics requirements
• Performs other duties as assigned

Benefits

• Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.
• We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive.
• We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level