Sr Business Systems Analyst

Pacific Life • Newport Beach, CA

3d

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask , but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr. Business Systems Analyst to join our IT Product Development Team in the Institutional Division in Newport Beach, CA. As a Senior Business Systems Analyst, you will advance both Pacific Life and your career by connecting IT with various business units, converting intricate requirements into scalable and effective system solutions. You will take the lead in and provide support for comprehensive product launches, utilizing your strong analytical abilities, industry knowledge, and agile experience to achieve significant results—especially in the areas of Finance, Fintech, or Insurance. In this role as Senior Business Systems Analyst, you will be part of a team of five within the Institutional division. Your teammates will include developers and data scientists dedicated to enhancing the application portfolio and developing new products to assist sales, operations, marketing, accounting, and other functional teams.

Requirements

• 5–7 years of hands-on experience as a Business Systems Analyst or in a comparable analytical/technical role.
• Proven track record in Finance, Fintech, or Insurance environments—understanding of industry-specific processes, challenges, and regulatory considerations.
• Educational foundation in Business, Information Systems, Computer Science, or Finance—or equivalent practical experience.
• Solid experience working within Agile and Scrum methodologies, actively contributing to sprint planning, backlog refinement, and daily standups.
• Comfortable with industry-standard tools, including ERP systems, financial modeling platforms, and claims processing systems.
• Familiarity with SQL, data analysis tools, and process mapping software—with the ability to translate data insights into actionable recommendations.

Nice To Haves

• Bridges IT and business — translates cross-functional needs into clear system requirements.
• Drives product launches — leads systems support from planning to go-live.
• Thinks scalable and agile — delivers flexible, future-ready solutions in fast-paced settings.

Responsibilities

• Strong background in business process analysis and gathering detailed system requirements.
• Proven ability to serve as a bridge between IT development teams and business stakeholders.
• Skilled at breaking down complex business problems into actionable functional and technical specifications, with practical and scalable solution recommendations.
• Hands-on experience in system configuration and all phases of testing (unit, integration, and acceptance).
• Working knowledge of Salesforce CRM—familiar with navigation, object relationships, and business process integration.
• Proficient in data mapping and integrating data across legacy systems, cloud platforms, and third-party tools.
• Highly self-sufficient; able to manage multiple priorities with minimal oversight.
• Experienced in creating clear documentation, delivering impactful presentations, and translating technical concepts for business users.
• Fast learner with a proactive attitude, ready to adapt and contribute in high-change, fast-paced environments.

Benefits

• Your Benefits Start Day 1
• Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs.
• Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees