Business Systems Analyst Sr - ATM

Huntington National Bank•Columbus, OH

1d•Hybrid

About The Position

Description Summary: The Business Systems Analyst - Senior will work in Huntington's Branch and Contact Center Technology Department. This position is intended to serve as a career path option for highly skilled Business Analysts who do not have direct supervisory responsibility, but lead/participate in projects of a significant nature. Duties and Responsibilities: Leads assigned projects and/or provides advanced technical and consultative support to other team members for assigned business unit or assigned application(s) that are typically more complex and of a larger impact to the company. Maintains in-depth knowledge of applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s). Analyzes existing systems or procedures and identifies technical or procedural improvements. Recommends business practices to optimize use of application systems. Develops operational procedures for products, services and systems. Designs processes to meet regulatory requirements. Develops and generates special or Ad Hoc reports. Provides technical support to business unit, customers, management and other users. Serves as liaison between software vendors and business units, or between users and other corporate areas. As this is highly specialized, it is expected that the number of employees assigned to this position will be minimal. Performs other duties as assigned.

Requirements

Bachelor's Degree
4 to 8 years of related experience

Nice To Haves

Project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines
Knowledge and/or Experience in waterfall and agile methodologies
Experience in a Business Analyst role performing the listed responsibilities, including experience with the following artifacts is desirable:
Eliciting and documenting functional requirements and use cases
Producing process flows using Visio
Demonstrable technical skills and ability to learn technology
Strong organization, written and oral communication skills
Experience facilitating group sessions to gather requirements with ability to ask relevant questions to drill into the details
Experience tracking and driving deliverables to completion
Coordinate annual access reviews and technical recovery exercises - ensure system records are complete and approved
Document system current state and technical procedures, gathering details from teams and assisting with documentation.
Drive elicitation, analysis, documentation, and validation of project scope and requirements
Coordinate and facilitate scope and requirements sessions with stakeholders
Ensure scope aligns with business objectives and requirements trace back to scope
Review scope with application BSAs to confirm understanding and alignment
Collaborate with application BSAs to set timelines, identify risks, and manage issues
Facilitate reviews of requirements and ensure they meet quality standards
Track requirements status and communicate risks/issues to the IT Project Manager
Good reporting and Excel skills, understanding of XML and SQL queries, web services and API mapping
Experience in working in iterative/Agile environment
Experience with Azure DevOps or Outlook and SharePoint
Building and writing requirements for payment systems, ATM systems, Teller systems, POS systems, or embedded windows (IoT)
Ensure effective communication within the BSA team and project leadership
Participate in reviewing key deliverables (Architecture Solution, Technical Design, Test Plan)
Triage issues and defects during all test cycles; provide implementation and warranty support

Responsibilities

Leads assigned projects and/or provides advanced technical and consultative support to other team members
Maintains in-depth knowledge of applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s)
Analyzes existing systems or procedures and identifies technical or procedural improvements
Recommends business practices to optimize use of application systems
Develops operational procedures for products, services and systems
Designs processes to meet regulatory requirements
Develops and generates special or Ad Hoc reports
Provides technical support to business unit, customers, management and other users
Serves as liaison between software vendors and business units, or between users and other corporate areas
Coordinate annual access reviews and technical recovery exercises - ensure system records are complete and approved
Document system current state and technical procedures, gathering details from teams and assisting with documentation
Drive elicitation, analysis, documentation, and validation of project scope and requirements
Coordinate and facilitate scope and requirements sessions with stakeholders
Ensure scope aligns with business objectives and requirements trace back to scope
Review scope with application BSAs to confirm understanding and alignment
Collaborate with application BSAs to set timelines, identify risks, and manage issues
Facilitate reviews of requirements and ensure they meet quality standards
Track requirements status and communicate risks/issues to the IT Project Manager
Triage issues and defects during all test cycles; provide implementation and warranty support