Sr Business System Analyst

NBCUniversal • New York, NY

20d • $85,000 - $135,000 • Hybrid

About The Position

As a part of the Enterprise Product Workforce & Workplace team, the Sr Business Solutions Analyst will help shape and deliver enterprise workplace technology solutions that support Global Security, Business Continuity and Crisis Management, and Environmental Health and Safety business operations and enterprise services. In this role, the Sr Business System Analyst will partner and engage with various cross-functional business and technology teams to align workplace business needs with technology capabilities, ensuring systems are effective, reliable, and supportive of organizational goals. The candidate will apply their expertise in project management, product development lifecycle, and business solutions support to effectively communicate technology-related updates and deliverables to Global Security, Business Continuity and Crisis Management, and Environmental Health and Safety stakeholders.

Requirements

• Bachelor’s degree in business, data and analytics, computer science, or a related field
• 5+ years of developing technology solutions to address business needs, with a strong understanding of application development, change management and business process workflows
• 3+ years of product or project management experience, gathering client requirements, writing product and/or technical specifications, working with development teams, and managing product roadmaps and deliverables
• 3+ years of direct stakeholder engagement experience
• Experience with systems architecture, infrastructure, integration, data governance, and security compliance
• Experience working with cross-functional development and engineering teams and third-party vendors on vendor analysis discovery, product development, implementation, and support
• Experience with Agile methodology, with a focus on scoping, iteration planning, user story and acceptance criteria writing, and rollout management
• Experience using Jira or a similar system to track and maintain feature requirements and development progress
• Outstanding organizational skills, attention to detail, and the ability to juggle multiple tasks and projects in a fast-paced environment, ensuring timelines, budget and quality standards are met
• Excellent communication skills, with the ability to effectively present complex data findings to non-technical stakeholders
• Advanced visualization skills with the ability to tell a compelling story with data
• Advanced proficiency with Excel and PowerPoint

Nice To Haves

• Experience in Media industry or experience supporting Workforce & Workplace systems
• Analytical mindset with strong problem solving and critical thinking skills
• Effective communicator, skilled in storytelling and verbal reasoning
• Ability to gather and comprehend requirements and challenges across all levels of the business
• Ability to convey complex technical issues internally to both technical and non-technical individuals
• Ability to perform analysis of complex business process workflows and technology issues to support decision-making

Responsibilities

• Drive business requirements, analyze data and processes, and deliver technical solutions that streamline business processes, improve efficiency and innovation
• Partner with business stakeholders to identify analytical opportunities, framing high-impact problems and leveraging data-driven approaches for solutions
• Deliver product vision, strategy, and success metrics for key initiatives around Workplace technology products and services
• Represent stakeholder needs by collaborating with business and engineering partners, ensuring requirements and features are clearly understood and documented
• Translate requirements into actionable deliverables by creating user stories, defining acceptance criteria, and presenting them during planning sessions
• Manage and prioritize the product backlog, refining requirements based on business value, technical feasibility, and stakeholder priorities
• Facilitate planning and review sessions with product and engineering teams to drive collaboration and continuous improvement across teams
• Work with respective stakeholders responsible for upstream and downstream systems, including data and analytics systems, ensuring validation of relevant data sources, consistency, and data integrity are in place
• Oversee project scope and resources, review proposals and statements of work, and lead 3rd party solution providers to ensure platforms are maintained and technology deliverables meet business needs
• Lead stakeholder engagement for testing, demos, and deployment to ensure readiness and alignment for go-to-market initiatives
• Communicate regular updates, progress, and changes to stakeholders, ensuring transparency and alignment
• Define product release scope and ensure proper documentation and communication of new product features and enhancements
• Serve as the point of escalation for the day-to-day operational activities and support questions
• Refine and evolve the technical solution strategy based on feedback from stakeholders, market trends, and emerging technologies
• Perform ad hoc analysis and reporting as determined by the needs of the business

Benefits

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level