Sr. Business Process Specialist

Philadelphia Insurance Companies • Lower Merion Township, PA

1d

About The Position

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. They have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. The company is looking for a Sr. Business Process Specialist to join their team Nationwide. This role provides technical leadership and architectural direction for Pardot operations, designing scalable, secure, and sustainable platform solutions aligned to organizational strategy. PHLY delivers comprehensive insurance coverage and risk management expertise in over 120 specialized business markets across the country, focusing on unsurpassed customer service to policyholders, agents, and broker partners for over 60 years. Headquartered just outside of Philadelphia, with more than 2,000 employees strategically located across the U.S., PHLY is a member of the Tokio Marine Group, one of the largest global insurance groups in the world and a top 20 P/C carrier in the U.S.

Requirements

• Bachelors Degree or equivalent
• Minimum 5-7 years experience
• Pardot Certification, mandatory

Responsibilities

• Define and govern Pardot platform architecture and standards
• Design complex automation, integrations, and data models
• Lead technical solution design across initiatives
• Evaluate platform impacts, risks, and scalability
• Guide and mentor technical team members
• Partner with leadership to shape technical roadmap
• Ensure long term platform health and integrity

Benefits

• comprehensive benefit package
• tuition reimbursement
• generous 401K match
• Volunteer Benefits
• Paid Vacation
• Medical Benefits
• Educational Incentives
• Family Friendly Benefits
• Investment Incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees