Sr. Business Process Analyst

The City of Fort Worth•Weatherford, TX

4d•$85,735 - $111,455

About The Position

A Sr. Business Process Analyst career opportunity is available with the City of Fort Worth Transportation & Public Works (TPW) Department. This position is part of the Business Support Division and supports a collaborative team focused on capital project delivery, financial tracking, and system optimization. Serving as the Trimble Unity Construct/ e-Builder Administrator, this role is responsible for administering, configuring, and supporting the e-Builder project management system for TPW users, consultants, and contractors, including workflow configuration, data management, reporting, and end-user support. The position supports a large and diverse user base of approximately 1,400 users across more than 800 active projects, including a mobile field workforce, and plays a key role in ensuring system reliability, usability, and scalability across the TPW department.

Requirements

Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, or a related field
Five (5) or more years of business experience and business analysis experience
Valid driver’s license

Nice To Haves

Experience providing customer and end-user support
Defining user requirements and writing configuration specs
Experience with SQL-based reporting, data extraction, data validation, and supporting data visualization and dashboards
Creating and documenting business processes and standard operating procedures

Responsibilities

Serve as the Trimble Unity Construct (e-Builder) System Administrator for the Transportation & Public Works Department, overseeing system configuration, maintenance, configure workflows, business rules, forms, roles, permissions, and security and day-to-day operations.
Provide system support and troubleshooting for a large and diverse user base.
Partner with project managers, finance, engineering, construction, IT, and leadership to gather business requirements and translate them into effective system configurations and enhancements.
Lead and support small to medium system improvement initiatives, including new module implementations, workflow optimization, and process standardization.
Develop, maintain, and deliver SQL-based reports, dashboards, and data extracts to support project controls, executive reporting, and decision-making.
Ensure data integrity, accuracy, and consistency across projects by establishing validation processes.
Create and maintain business process documentation, standard operating procedures (SOPs), and user guides to support system adoption and consistency.
Coordinate user onboarding, training, and change management, including documentation and support for new functionality and system updates.
Support initiatives that leverage GIS, spatial data, and location intelligence to enhance reporting and operational insights.
Support integrations from the PMIS to PeopleSoft Financial, Accela, Headlight, and Oracle Primavera P6.
Perform other related duties as assigned in support of departmental objectives.