Sr. Business Intelligence Analyst, DentaQuest

Sun Life • Nashville, TN

22h • Hybrid

About The Position

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The Opportunity: We’re looking for a Senior Business Intelligence Analyst who has strong data engineering skills and is eager to expand into data analysis. This role sits at the intersection of data infrastructure and business insight—roughly 50% building robust data pipelines and infrastructure, and 50% transforming that data into actionable intelligence for a growing healthcare organization. If you thrive in both structured technical environments and open-ended analytical challenges, this role offers the chance to do both.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or a quantitative field (Mathematics, Economics, Finance), or equivalent experience
• 3 years of experience in business intelligence, data engineering, or data analysis
• Proficiency in SQL and working with relational databases
• Experience with business intelligence databases, pipelines, and infrastructure
• Strong communication skills and the ability to translate data into business impact
• Hybrid work supported
• Occasional travel may be required
• Authorized to work in the U.S.

Nice To Haves

• Comfortable with cloud infrastructure (Azure preferred)
• Experience in healthcare or dental analytics
• Familiarity with scripting or analytical languages (e.g., R or Python)

Responsibilities

• Build and maintain data pipelines that extract, transform, and load data from diverse sources including databases, APIs, XML, and flat files
• Develop data models to support analytics and decision-making across departments
• Design and deliver reports, dashboards, and visualizations using a BI visualization tool
• Collaborate with business stakeholders to understand needs, gather requirements, and deliver insights
• Monitor and enhance the business intelligence infrastructure, identifying opportunities for automation, optimization, and improved data quality
• Support data governance and data auditing efforts
• Present findings and recommendations to stakeholders, including senior leadership
• Contribute to continuous improvement by evaluating new tools, methods, and approaches

Benefits

• At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
• Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.
• Enjoy a flexible, inclusive and collaborative work environment that supports career growth.
• We’re proud to be recognized in our communities as a top employer.
• Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees