Sr Business Experience & Planning Advisor- Contract & Vendor Management

PNC • Pittsburgh, PA

1d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sr Business Experience & Planning Advisor within PNC's Technology organization, you will be based in Pittsburgh, PA or Philadelphia, PA. The Sr Business Experience & Planning Advisor will play a critical role within the Technology organization, serving as a liaison between vendor management, sourcing, finance, legal, and executive leadership. Embedded directly in the technology team, this role is responsible for providing visibility, establishing guardrails, ensuring the right processes and stakeholder engagement occur at the right time across the technology contract lifecycle, and governance across the full lifecycle of technology contracts. This role brings a business lens to execution – helping define when and how to engage key partners, align to strategy, and keep contracts progressing on track. The Advisor will be responsible for ensuring technology contracts are transparent, well‑managed, and consistently elevated to senior leadership at the right time. The ideal candidate is highly organized, proactive, and capable of visualizing and implementing operational processes with minimal direction. They will establish clear guardrails to support timely execution across the technology contract lifecycle, while effectively communicating with senior executives and collaborating cross-functionally with strategic partners. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Indirectly leads cross-functional teams to improve business planning methods. Executes key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations. Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals. Consults and influences key decision makers to ensure cross-business and cross-functional alignment and synergy.Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Strong background in vendor management, procurement, sourcing, or technology contract operations.
• Experience managing technology contracts, renewals, and third‑party risk activities.
• Expertise with contract lifecycle management and cross‑functional coordination.
• Ability to operate independently driving structure, clarity, and process.
• Strong business acumen and financial literacy.
• Comfortable presenting to and influencing senior executives.
• Highly organized, detail‑oriented, and structured.
• Strong written and verbal communication.
• Ability to build trust and relationships across diverse teams.
• Proactive, resourceful, and able to navigate complex environments.

Nice To Haves

• Business Development
• Business Intelligence (BI)
• Competitive Advantages
• Competitive Strategies
• Contract Management
• Contract Oversight
• Data Integration
• Data Mining
• Sourcing and Procurement
• Strategic Planning
• Vendor Management
• Accuracy and Attention to Detail
• Analytical Thinking
• Business Process Design
• Data Gathering and Analysis
• Effective Communications
• Influencing
• Planning: Tactical
• Strategic
• Problem Solving
• Strategic Thinking

Responsibilities

• Maintain visibility into the technology vendor portfolio, including contract execution status, renewal timelines, and overall lifecycle health.
• Coordinate cross-functional engagement across business, sourcing, finance, and legal to ensure alignment at key stages of the contract lifecycle
• Provide clear, consistent communication and status updates to stakeholders, including senior executives, on risks, timelines, and progress
• Identify gaps, risks, or delays in the process and work withs stakeholders to course-correct and keep contracts and strategic plans on track
• Support the development and continuous improvement of operational processes that enhance the visibility and efficiency across the contract lifecycle
• Drive routines around contract status reporting and executive readouts.
• Consolidate complex vendor and contract details into clear, executive‑ready summaries.
• Ensure leadership is aware of key decisions, risks, renewal triggers, and upcoming contracts.
• Establish mechanisms (dashboards, alerts, and triggers) to place upcoming renewals and decisions on executive radar.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level