Sr. BDM US Shipping Locations, Amazon Shipping

Amazon • Arlington, VA

13d

About The Position

Amazon shipping is seeking a strategic and results driven leader to join as a
Sr. Business Development Manager (BDM) for US Physical Locations, focusing on
building and scaling our Counter Partner network. We are looking for a talented
individual who is able to work in an ambiguous environment, manage multiple
stakeholders; and lead initiatives to design, acquire, and deploy physical
locations to serve shipping customer needs. You will have a detailed and
analytical mindset Thinking Big to chart the next 3+ years of evolution, and
Earning Trust as we look to engage with new partners to expand our physical
footprint. This role will be responsible to liaise with key stakeholders across
External Partners, Amazon Shipping Commercial, Product, Tech, and Operations
teams. You will be a natural self-starter who is comfortable working with data,
driving complex cross-functional Programs and will have a strong management and
analytical skills, and be an effective communicator.

You will be working in a cross-functional role, representing the face to our
most strategic partners, driving usage of our service and working to
continuously improve our mechanisms, tools and processes.

As a Sr. BDM, you will own the US partner acquisition and account management for
growth of the Charter. You should have proven experience in strategy, deal
negotiations, external sales, large-scale execution, entrepreneurial innovation,
and working cross functionally with product, technology, and operations teams.
This role requires strong business judgment, ability to influence
cross-functional and remotely located teams, a customer-centric and creative
mindset and strong analytical skills are also essential. Strong document writing
and presentation skills are a must. Candidates should be energized coming into
an undefined space and driving clarity.

About the team
Amazon Shipping is an industry leading shipping service provider (SSP) that
offers better reliability and shipper/recipient experience at the right price
point within every marketplace we operate. Over the last 25 years, Amazon has
built a world-class operations with Amazon Fulfillment Network (AFN). Amazon
Shipping has developed the technology, commercial expertise, and operational
processes to externalize this network, reducing overall costs to Amazon through
incremental density and monetizing our logistics capability. Our goal is to
become customer obsessed and sustainable business, helping Amazon reduce its
dependency on third-party SSPs and providing retailers with high quality
shipping solutions.

Requirements

• 5+ years of developing, negotiating and executing business agreements experience
• 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
• 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
• Bachelor's degree
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience explaining complex technical concepts to various business and technical audiences
• Experience presenting to both technical and non-technical executive audiences

Nice To Haves

• Experience interpreting data and making business recommendations
• Experience identifying, negotiating, and executing complex legal agreements
• MBA

Responsibilities

• Develop and execute the strategic framework to grow Amazon Shipping's counter partner network to service a portfolio of business lines.
• Strategic partner selection and management to meet customers at the correct transaction points across the US.
• Develop brand awareness and adoption strategies as we continue to expand service offerings.
• Act as the single threaded leader across internal business lines to drive cohesion, identify synergies, and align priorities and roadmaps toward execution.
• Develop multi year partner acquisition and management strategy inclusive of 1P and 3P offerings to drive optional network design.
• Lead and/or support in key leadership update documents such as MBR/QBR, WW VP goals review.
• Deliver clear and concise updates on status of the Program with detailed commentary on key challenges, risks and mitigations implemented.
• Partner Acquisition: Identify high potential counter partners that will improve the Customer Experience of Amazon Shipping. Drive contractual negotiations for partnerships.
• Account Management: Maintain and improve relationships with both 1P and 3P counter partners to continually improve operations and elevate customer experience.
• Network Development: Define success criteria for a Dense and Convenient counter network. Identify and close gaps in counter coverage and service offerings to meet business unit growth and revenue goals.
• Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer-experience data to design tailored Amazon Shipping solutions that reframe how customers think about shipping physical locations.
• Deliver perspective and influence decisions by introducing data-backed insights, clarifying the costs of the status quo, and guiding customers through complex decision cycles toward measurable business outcomes.
• Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability.
• Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long-term customer value and sustained business impact.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level