Sr. Business Applications Manager (Remote; Full Time; Multiple Openings)

RingCentral

11d•Remote

About The Position

Say hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We’re currently looking for: Responsible for engaging with business stakeholders to understand systems and user needs, analyzing complex processes and translating them into business and functional requirements.

Requirements

U.S. Master’s degree in Computer Science, Applied Computer Science or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Computer Science, Applied Computer Science or a related field plus five (5) years of related experience, is required.
Within the foregoing parameters, any suitable combination of education, training and experience is acceptable.
Experience with HCM, PeopleSoft, Workday, XSLT, XTT, XML, REST, SOAP, WSDL, Workday Studio and Dashboards is required.

Responsibilities

Acts as the liaison between the business units, technology teams and support teams
Analyze existing and future business processes, systems and flows of data
Develop and maintain documentation related to developing and modifying business processes and systems
Participate in systems implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution)
Critically evaluates information gathered from multiple sources, decomposing high-level information into details, and abstracting up from low-level information to a general understanding
Distinguish user requests from underlying needs to align with macro vision and strategy
Gather information, investigate issues, identify potential solutions and present to both Business and IT stakeholders
Work closely with Vendors, Implementation Partners, Architects, Developers and Business Units to ensure technical compatibility and user satisfaction
Facilitate review sessions with functional owners, subject matter experts and end-user representatives
Oversee the project lifecycle for projects within HR and Legal systems
Work with various teams to develop project milestones and timelines for development, UAT, production validation and go live
Ensure training and timely communications in accordance with project timelines
Engage other areas of HRIS such as security, reporting, production and participate in change management support to ensure projects are addressed from end to end and the needs, interests and success criteria of the business are met

Benefits

Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Wellness programs including 1:1 coaching and meditation guidance
Paid parental and pregnancy leave and new parent gift boxes
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Parental support for children with developmental and learning disabilities
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program