Sr. Business Analyst , Robotics Technical Services

Amazon • North Reading, MA

9h

About The Position

We are seeking a Business Analyst to drive data analysis and strategic planning
for Amazon's Robotics Technical Services organization. In this role, you will
support the Strategy and Planning team by analyzing data to proactively identify
issues, creating meaningful metrics to measure operational effectiveness, and
supporting business reviews with comprehensive analysis. This position offers
the unique opportunity to have global impact across Amazon's network of robotics
while helping influence strategy through data-driven insights and
recommendations.

You will be at the intersection of robotics operations and strategic planning,
translating complex operational data into actionable insights that drive
decision-making. Your analytical skills will help identify trends, gaps, and
opportunities for improvement across the technical service organization,
ensuring that our robotics support operations continue to evolve and optimize
for maximum efficiency.

Requirements

• 5+ years of tax, finance or a related analytical field experience
• 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
• Bachelor's degree
• Experience defining requirements and using data and metrics to draw business insights
• Experience with Excel
• Experience with SQL
• Experience making business recommendations and influencing stakeholders

Nice To Haves

• MBA

Responsibilities

• Create and maintain comprehensive data analysis frameworks that measure the effectiveness of Robotics Technical Services, proactively identifying trends, issues, and gaps in our support operations.
• Drive the preparation and execution of major business reviews, defining required data points and translating complex information into clear, actionable insights for leadership.
• Partner with cross-functional stakeholders to establish program health metrics that balance operational effectiveness with business impact across Amazon's global robotics network.
• Develop and implement data-driven recommendations to improve processes, streamline operations, and eliminate excess procedures across the organization.
• Communicate insights effectively through both written documentation and verbal presentations, influencing leadership decisions and driving actions based on your analysis.

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level