Sr. Business Analyst I

SpotHero•Chicago, IL

19h

About The Position

Who We Are: At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. Senior Business Analyst I at SpotHero: SpotHero is seeking a Senior Business Analyst I. Your driving force is turning complex datasets into scalable building blocks to enable data driven decision making for an entire organization. You will be a full stack business analyst, starting with raw data directly from our application all the way to an actionable insight provided to our stakeholders.

Requirements

Bachelor’s degree and 5-7 year experience in an analytics background
SQL Expert - able to write both effective and efficient queries
Excellent modern data modeling and data warehousing skillset
Strong Data visualization skills, using a variety of analytics tools
Advance Proficiency in working with a BI dash-boarding tool, Looker is our current tool
Analytical - Examines information methodically and in detail to solve problems or complete tasks.
Technical Capability - Ability to identify how systems and technology can improve ways of working and provide for collaboration and contribution across teams to provide business insights, including proficiency with SQL, data visualization tools, and modern analytics platforms.
User-Focused - Ability to take complex analysis and develop business insights from the perspective of how it will be understood and used by a user.
Communication - Communicates effectively across all organizational levels, translating complex technical concepts for non-technical stakeholders and influencing decision-making through clear, compelling narratives.
Detail Oriented - Pays attention to details and learns to understand causes and not just effects.
Efficient - Ability to work and identify processes with the least amount of waste (time, materials or other resources) possible.
Strategic - Ability to identify strategic opportunities through data analysis, proactively surfacing insights that drive competitive advantage and business growth

Nice To Haves

Be an expert writing SQL queries to transform complex, disparate datasets into scalable analytical building blocks
Have a strong understanding and passion for data modeling and the modern data stack (fivetran > AWS (Redshift/S3) > dbt > airflow > looker)
Have a structured, analytical approach to problem solving and the ability to tackle highly ambiguous business questions
Be a thought leader within the organization, not afraid to challenge norms and present new ideas backed by data-driven insights
Be autonomous by nature—a self starter able to work independently on large scale projects
Excel at stakeholder management, translating complex analytical findings into actionable business recommendations for executives and cross-functional partners
Prior experience in marketplace/platform companies, or pricing/revenue optimization highly valued

Responsibilities

Lead high-impact, cross-functional analytics projects from conception to completion, coordinating with multiple teams to deliver actionable business insights
Write performant, scalable SQL and build sophisticated LookML models with focus on maintainability and reusability across the organization
Partner with business stakeholders to understand complex requirements, translate them into analytical solutions, and design data products that drive measurable business outcomes
Transform complex analytical results into compelling narratives and present findings confidently to influence strategic decision-making
Establish and maintain deep expertise across SpotHero's data ecosystem, serving as a go-to resource for data sources, business context, and analytical approaches

Benefits

Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited growth potential.
Excellent benefits We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life
Canada: We offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD and LTD.
Flexible PTO policy and outstanding work/life balance – We value and support each individual team member.
Grubhub weekly lunch stipend for in office days (SkipTheDishes for Canada)
Udemy and Personal Learning Budget - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
Annual parking stipend – Duh. We help people park!
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all.
Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program.
A workplace recognized as CityLights award winner by 1871, 2025 Best Places To Work by BuiltIn, Most Loved Workplace Certified by the Best Practice Institute, and recipient of multiple Comparably awards, including Best Company Culture, Best Company for Women, and Best Company for Diversity.