Sr. Branch Manager

FleetPride•Cleveland, OH

21h•Onsite

About The Position

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. The Sr. Branch Manager supervises and coordinates the activities of all staff at the branch. This role involves maintaining a safe workplace environment, ensuring compliance with applicable laws, and attracting and retaining qualified team members. The primary objective is to meet or exceed annual EBIT, sales budget, and inventory goals while fulfilling customer expectations for product supply and service. FleetPride is headquartered in Irving, TX, and is the nation’s largest distributor of heavy duty parts and service in the independent heavy duty aftermarket, with over 450 locations, more than 110 service centers, and six distribution centers, employing over 5,500 experts.

Requirements

Monitoring/Assessing performance of yourself and other individuals and organizations to make improvements or take corrective action
Considering the relative costs and benefits of potential actions to choose the most appropriate one (Judgment & Decision making)
Motivating, developing, and directing people as they work, identifying the best people for the job (Management of Personnel Resources)
Conveying information to others in an effective manner (Communicating)
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times (Active Listening)
Understanding the implication of new information for both current and future problem-solving and decision-making (Active Learning)
Managing one's own time and the time of others (Time Management)
Ability to solve simple equations; ability to use mathematics to solve problems (Mathematics)
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems (Critical Thinking)
Adjusting actions in relation to others’ actions (Coordination)
The ability to communicate information and ideas in speaking so others will understand (Oral Expression)
The ability to understand information and ideas presented through spoken words and sentences (Oral Comprehension)
The ability to tell when something is wrong or is likely to go wrong (Problem Sensitivity)
The ability to apply general rules to specific problems to produce answers that make sense (Deductive Reasoning)
OSHA approved steel toed safety shoes required from the first day of this job

Responsibilities

Supervise and coordinate the activities of all staff at the branch
Maintain a safe workplace environment
Ensure compliance with applicable laws
Attract and retain qualified team members
Meet or exceed the annual EBIT, sales budget and inventory goals
Fulfill the customers’ expectations for supply of product and service
Hire and supervise employees who meet all critical requirements and qualifications for each position (counter sales, warehouse, delivery drivers and others as approved)
Review work throughout the work process and at completion, in order to ensure that it has been performed effectively
Plan work schedules and assign duties to maintain adequate staffing levels, to ensure that activities are performed effectively, and to respond to fluctuating workloads
Communicate with employees on a regular basis to insure procedures are followed, new procedures and methods are considered and new approved methods or procedures are known and carried out on a timely basis
Appraise and document employee performance at regular intervals as required by company procedures, insuring a plan for improving employee performance and potential
Meet with each employee at least once a year (on their anniversary date) to formally review their performance and discuss future performance objectives and goals
Recommend pay increase based upon performance
Enforce company policies and procedures, abide by same
Counsel employees in work -related activities personal growth and career development
Prepare reports for the Area Manager and the Operations Manager
Report work-related injuries of employees to our third party administrator, Zurich
Work the parts counter on a weekly basis to ensure proper procedures are being followed and to maintain familiarity with the processes
Ensure all walk in customers are greeted immediately and an associate offers assistance within 2 minutes
Make certain all orders are filled at a rate of 100% accuracy
Post all inventory receipts daily
Invoice all sales daily
Deposit all cash receipts in accordance with instructions from accounting
Process all vendor invoices in accordance with instructions from accounting
Approve expenses (within budget limits)
Lead sales meetings as required, but no less frequently than each month
Review territory EBIT and sales revenue to plan
Find new opportunities for sales penetration of new or existing products
Share successful practices
Maintain a top 25-customer list
Each month update and visit at least 3 customers for potential new business opportunities
For each account, lead the development of product pricing strategy on an annual basis
Suggest additions or deletions to inventory and update catalogues on a quarterly basis
Ensure all inventory reports are reviewed weekly
Take corrective action on all negative quantities
Follow up or cancel open invoices and POs
Review the branch accounts receivable aging each week
Coordinate collection efforts with the credit department to ensure timely collection of balances due from customers
Establish preventive maintenance plans for equipment such as delivery trucks and forklifts along with daily inspection of such equipment
Ensure annual physical inventory variances do not exceed 2% of the total inventory value
Maintain the branch appearance to include daily cleaning of the entire facility (inside and outside), restocking of display areas and restrooms
Ensure that the third ring answers the telephone and all associates answer in a uniform manner