Sr. Billing Analyst - AWS

Ingram MicroWilliamsville, NY
21hHybrid

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! The Senior Billing Analyst plays a critical role in ensuring accuracy, reliability, and continuous improvement within Amazon Web Services (AWS) billing operations across a global cloud marketplace environment. This role combines operational execution with analytical depth, helping transform billing into a more automated, data-driven capability. The analyst will work closely with Billing Operations leadership, Product, and Engineering teams to enhance billing workflows, improve data quality, and contribute to automation and platform improvements.

Requirements

  • 4+ years in billing operations, financial analytics, or cloud billing environments.
  • Experience working with AWS billing data, CUR files, or usage-based billing models.
  • Strong analytical mindset and attention to detail.
  • Advanced Excel skills; experience working with large datasets.
  • Ability to identify operational risks and drive structured resolution.

Nice To Haves

  • Experience with CloudCheckr, DoiT, or similar cloud billing optimization tools.
  • Exposure to automation or workflow improvement initiatives.
  • Experience working within platform, marketplace, or cloud ecosystem environments.
  • Familiarity with SQL, BI tools, or data visualization tools.

Responsibilities

  • Perform validation and reconciliation of AWS billing and usage data to ensure accuracy prior to invoice generation.
  • Execute comprehensive data sanity checks and identify anomalies, gaps, or risks proactively.
  • Investigate and resolve billing discrepancies related to pricing, discounts, file integrity, or usage data.
  • Support automation initiatives by identifying manual tasks and contributing to automation requirements.
  • Collaborate with Product and Engineering teams to improve billing data flows and system reliability.
  • Analyze large datasets to identify trends, risks, and opportunities for operational improvement.
  • Contribute to root cause analysis and preventative solutions for recurring billing issues.
  • Support global billing cycles with strong operational discipline under tight timelines.
  • Maintain operational documentation and continuously improve standards and processes.

Benefits

  • U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
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