Sr. Benefits Specialist

Hebrew SeniorLife•Roslindale, MA

2d•Remote

About The Position

The Sr. Benefits Specialist will be a lead role in administering a broad range of health and welfare plans, including medical, dental, vision, life insurance, disability, and other employee benefits programs. This position will assist with plan design and implementation, and providing support to employees regarding benefits-related inquiries and issues. The Sr. Benefits Specialist will work closely with internal teams, external vendors, and stakeholders to optimize benefits offerings and deliver a positive employee experience. Primary Responsibilities: Responsible for the day-to-day operations of the health and welfare benefit programs by ensuring accurate and timely enrollment, changes, and terminations in benefit plans. Perform regular audits of benefits data to ensure accuracy and compliance. Support open enrollment by testing Workday configuration, developing communications and educational materials, coordinating with vendors, and troubleshooting employee issues. Ensure compliance with federal, state, and local legal requirements for health & welfare plans by monitoring regulatory changes, obtaining legal opinions, preparing and submitting legally required filings, coordinating plan amendments, and distributing legally required notices. Deliver excellent customer service and resolve employee benefits-related issues by researching benefit policies and procedures, enhancing data accuracy in applicable systems and integrations, and coordinating with internal and external parties. Educates and provides direction to the Employee Experience team to help resolve employee inquiries at first point of contact Educate employees about benefit programs by developing and maintaining communication materials and designing employee workshops. Enhance employee engagement, satisfaction, and cost-effectiveness by maintaining working relationships with vendors and third-party administrators and recommending improvements to benefits programs and benefits delivery. Support management decision making by preparing benefits utilization reports, analyzing trends, and recommending plan design enhancements, process changes, and wellness initiatives. Execute plan design changes and wellness initiatives by coordinating with insurance carriers, supporting open enrollment and wellness events, verifying system changes, and updating employee communication materials. Complete payments to benefit providers by researching and reconciling employee and carrier reports, requesting benefit payments, and reconciling benefits accounts. Partners with HRIS team to ensure all benefits eligibility rules, rates and administrative rules are properly configured in Workday and all integrations are working as expected. Assists with the coordination of the annual open enrollment process such as promotional collateral, scheduling employee education sessions and assisting with the Workday configuration Regularly audits employee benefits data to ensure data integrity Works closely with the payroll team regarding deductions, PTO payouts and benefits in arrears issues

Requirements

Bachelor’s’ degree in Human Resources, Business Administration, Finance or related field
7 years of benefits administration experience or an equivalent combination of experience and education
Knowledge of the Affordable Care Act (ACA), COBRA, ERISA, HIPAA, IRS and other federal and state regulations
Broad experience with benefits administration, including medical, dental, vision, life insurance, disability, flexible spending accounts (FSA), Health Savings Accounts (HSA), and other employee welfare programs as well as wellness programs
Ability to reengineer and document your day-to-day processes to increase speed, efficiency, and effectiveness, proficient in manipulating data to support decision making.
You recognize and create opportunities rather than wait for things to happen or being told what to do. You take responsibility and act.
Highest regard for confidentiality is required.
Proficient with Microsoft Office products required

Responsibilities

Responsible for the day-to-day operations of the health and welfare benefit programs by ensuring accurate and timely enrollment, changes, and terminations in benefit plans.
Perform regular audits of benefits data to ensure accuracy and compliance.
Support open enrollment by testing Workday configuration, developing communications and educational materials, coordinating with vendors, and troubleshooting employee issues.
Ensure compliance with federal, state, and local legal requirements for health & welfare plans by monitoring regulatory changes, obtaining legal opinions, preparing and submitting legally required filings, coordinating plan amendments, and distributing legally required notices.
Deliver excellent customer service and resolve employee benefits-related issues by researching benefit policies and procedures, enhancing data accuracy in applicable systems and integrations, and coordinating with internal and external parties.
Educates and provides direction to the Employee Experience team to help resolve employee inquiries at first point of contact
Educate employees about benefit programs by developing and maintaining communication materials and designing employee workshops.
Enhance employee engagement, satisfaction, and cost-effectiveness by maintaining working relationships with vendors and third-party administrators and recommending improvements to benefits programs and benefits delivery.
Support management decision making by preparing benefits utilization reports, analyzing trends, and recommending plan design enhancements, process changes, and wellness initiatives.
Execute plan design changes and wellness initiatives by coordinating with insurance carriers, supporting open enrollment and wellness events, verifying system changes, and updating employee communication materials.
Complete payments to benefit providers by researching and reconciling employee and carrier reports, requesting benefit payments, and reconciling benefits accounts.
Partners with HRIS team to ensure all benefits eligibility rules, rates and administrative rules are properly configured in Workday and all integrations are working as expected.
Assists with the coordination of the annual open enrollment process such as promotional collateral, scheduling employee education sessions and assisting with the Workday configuration
Regularly audits employee benefits data to ensure data integrity
Works closely with the payroll team regarding deductions, PTO payouts and benefits in arrears issues