About The Position

A Sr. Audit Manager for the Hub Delivery Program Compliance Audits drives organizational excellence by ensuring program adherence to program requirements and internal policies through comprehensive audit mechanisms. This individual contributor owns end-to-end audit programs, partners with stakeholders to identify and mitigate compliance risks, and develops scalable solutions that protect the business while enabling growth. The role requires deep expertise in compliance frameworks, strong bias for action, and the ability to earn trust across all levels of the organization. The Hub Delivery Partner program is part of Amazon's fast growing and always evolving rural delivery program. We partner with small business owners who then deliver to Amazon customers. Our partners raise the bar for delivery experience, and the Hub Delivery Partner team is looking for process driven contributors who are eager to build a program that enables their success.

Requirements

  • Bachelor's degree
  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience in internal audit and risk management or equivalent
  • Exceptional analytical and problem-solving abilities
  • Proficiency with audit management systems
  • Outstanding written and verbal communication skills
  • Proven leadership capability
  • Demonstrates customer obsession by balancing compliance requirements with business enablement.

Nice To Haves

  • MBA/MS and work experience in dedicated project management is highly desired.
  • Experience in last mile delivery Networks.
  • Demonstrable problem-solving, mathematical, and analytical skills using data to drive decisions in a business environment.
  • High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously.
  • High interest in driving and testing near term tangible improvements to determine long term scalable solutions and investments to effectively develop high-performing delivery partners.
  • Experience using data and metrics to drive improvements

Responsibilities

  • Audit Program Ownership: Designs and executes comprehensive annual audit plans and quarterly reviews to evaluate program adherence to federal, state, and internal compliance standards. Demonstrates ownership by proactively identifying gaps in program requirements and driving closure with measurable impact.
  • Risk Identification & Mitigation: Applies dive deep principles to analyze program compliance risks, identify root causes of non-compliance, and implement scalable corrective actions. Thinks big to anticipate emerging regulatory challenges and builds mechanisms to prevent future program violations.
  • Stakeholder Partnership: Serves as the primary liaison for regulatory examinations, external audits, and agency interactions related to program compliance. Earns trust through transparent communication and delivers results by coordinating cross-functional teams to meet examination requirements.
  • Data-Driven Reporting: Maintains rigorous documentation standards for audit findings, creates compliance dashboards with meaningful metrics, and delivers concise executive briefings that enable informed decision-making on program risks. Insists on highest standards for accuracy and completeness.
  • Policy Innovation: Reviews and enhances program policies and procedures to ensure alignment with evolving regulations and industry best practices. Has backbone and disagrees when necessary to maintain compliance integrity while seeking to understand diverse perspectives.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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