Sr. Associate, Sales & Marketing Analytics

Alcon Research • Fort Worth, TX

6d • Onsite

About The Position

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Sr. Associate, Sales & Marketing Analytics supporting the Sales Operation and Effectiveness team , you will be trusted to analyze sales and market trends, compile insights, lead projects, and develop impactful metrics and KPIs. You will be expected to build effective and meaningful relationships with business and technology teams to ensure accurate and complete reporting. Located in our Fort Worth, TX office. In this role, a typical day will include: Draft and document processes and formal development procedures Support, manage, and execute projects related to CRM and other Commercial Excellence systems, including leading, facilitating, and coordinating projects, testing, training, and system upgrades Partner with business and technology teams to ascertain system requirements, perform testing, and manage system techniques and controls Support local Commercial Excellence data integration and reporting needs by partnering with the larger analytics and data integration teams Represent the business unit to define requirements and business cases for technology developments Implement and manage administrative functions supporting sales force, such as territory alignment and monitoring sales efforts

Requirements

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.+0 yrs.)
• The ability to fluently read, write, understand, and communicate in English
• 2 Years of Relevant Experience

Nice To Haves

• Experience with Salesforce CRM, Pitcher, or other commercial enablement systems
• Familiarity with BI tools (Alteryx, Power BI, Tableau, Qlik)
• Experience with data integration and/or working with technical teams on system enhancements
• Strong analytical, critical‑thinking, and problem‑solving capabilities
• Experience in pharmaceuticals, med‑tech, healthcare, or field sales–support environments
• Ability to simplify complex data into meaningful stories
• Strong communication and stakeholder‑management skills
• Technical and analytical proficiency with attention to detail
• Project management skills with experience coordinating cross‑functional initiatives
• Demonstrated ownership, accountability, and agility in fast‑paced environments
• Knowledge of commercial processes including targeting, sales activity metrics, and campaign performance

Responsibilities

• Draft and document processes and formal development procedures
• Support, manage, and execute projects related to CRM and other Commercial Excellence systems, including leading, facilitating, and coordinating projects, testing, training, and system upgrades
• Partner with business and technology teams to ascertain system requirements, perform testing, and manage system techniques and controls
• Support local Commercial Excellence data integration and reporting needs by partnering with the larger analytics and data integration teams
• Represent the business unit to define requirements and business cases for technology developments
• Implement and manage administrative functions supporting sales force, such as territory alignment and monitoring sales efforts

Benefits

• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level