Sr. Associate, Product Management
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the role We are looking for a Mobile Product Manager to join the Zelle team and will be responsible for the end-to-end customer experience of Zelle for millions of users. Zelle is a fast-growing money movement method that processed over 4.2 billion transactions in 2025, totalling more than $1.2 trillion in payments. To be successful in this role, you will need to have a customer-first mindset, collaborate broadly with multiple stakeholders and partners, and build and own a data-driven roadmap that balances customer delight with the rigorous demands of a secure, real-time payment network. The ideal candidate is an excellent communicator that thrives in a fast paced environment, can juggle multiple initiatives at different phases, and embraces the idea of ownership and accountability.
Requirements
- Bachelor’s Degree or military experience
- At least 1 year of experience working in Product Management
Nice To Haves
- 2+ years of experience working in Product Management
- Experience driving iterative testing, data-driven validation and focus on optimizing the end-to-end customer journey based on data
- Experience working with cross-functional teams as a product owner in an agile development process
- Experience working in financial services
- Experience translating business strategy and analysis into consumer facing digital products
- Experience working on core product platforms powering digital experiences
Responsibilities
- Lead a Mobile engineering team to design and deliver product features for our customers
- Build a roadmap, own the backlog and prioritize high-leverage features and experiences grounded in our objectives and measured against our key outcomes and goals
- Build and maintain partnerships with leaders and stakeholders across the Bank
- Define, socialize and monitor key performance indicators to understand the impact and success of your features
- Apply strategic thinking to delivering product features that are well managed, including collaborating effectively with risk, compliance, legal, and privacy partners
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
