Sr Associate Patient Coordinator - Vascular Surgery
About The Position
Nebraska Medicine is seeking a Sr Associate Patient Coordinator for Vascular Surgery. This full-time, benefits-eligible role is critical for upholding the organization's promise of "Serious Medicine, Extraordinary Care" by ensuring accurate and comprehensive patient charts and coordinating timely and appropriate patient appointments. The position involves obtaining and handling medical records, coordinating patient referrals to designated clinical programs and services, and performing complex scheduling of multiple appointments and services. Additionally, the Sr Associate Patient Coordinator provides clerical and administrative support to team members in clinic, surgical, and procedural areas. Nebraska Medicine is the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care, and values diverse backgrounds and experiences.
Requirements
- Minimum of one year of experience in a healthcare customer service environment
- High school diploma or equivalent
- Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience)
- Demonstrated verbal and written customer relations skills
- Ability to work collaboratively and cooperatively with an interdisciplinary team
- Knowledge of medical terminology
- Demonstrated analytical, prioritizing and organizational skills
- Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers
Nice To Haves
- Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems
- Clinical background in assigned area
- Associates degree in business, healthcare or related field
- Medical Assistant or Nursing Assistant
- Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC
- Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate
Responsibilities
- Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts
- Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate
- Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines
- Complete complex scheduling of multiple appointments and/or services
- Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization
- Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned
Benefits
- Up to $5,000/year in tuition assistance
- 35% discount at Clarkson College
- Career advancement opportunities with covered educational costs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
